A Study on
THE IMPACT OF ELECTRONIC FUNDS TRANSFER ON BANKS AND ITS USERS
Submitted in Partial Fulfillment of the Requirements of
Bangalore University for the Award of the Degree of
MASTER OF BUSINESS ADMINISTRATION
By
BINI JOEL THOMAS
REG NO: 09SKCMA014
(Under the Guidance of Dr. Bharath)
EMPOWERING MINDS
Acharya Institute of Management & Sciences
1st Cross, 1st Stage, Peenya Industrial Area
Bangalore – 560058
2009-2011
1. TOPIC OF DESSERTATION
“A Study on the Impact of Electronic Funds Transfer on banks and its users”
2. INTRODUCTION
The Indian Banking industry, which is governed by the Banking Regulation Act of India, 1949 can be broadly classified into two major categories, non-scheduled banks and scheduled banks. Scheduled banks comprise commercial banks and the co-operative banks. In terms of ownership, commercial banks can be further grouped into nationalized banks, the State Bank of India and its group banks, regional, rural banks and private sector banks. These banks have over 75,000 branches spread across the country.
The industry is currently in a transition phase. On the one hand, the Private Sector Banks, which are the mainstay of the Indian Banking system, are in the process of shedding their flab in terms of excessive manpower, excessive Non Performing Assets (NPAs) and excessive governmental equity, while on the other hand the private sector banks are consolidating themselves through mergers and acquisitions.
Banks today prefer using the latest technologies to operate better and serve their clients efficiently and effectively. One such use of technology is Electronic Funds Transfer (EFT). EFT is the electronic exchange or transfer of money from one account to another, either within a single financial institution or across multiple institutions, through computer-based systems.