INTRODUCTION
Hutchison Port Holdings (HPH) is the world’s leading port developer, operator and industry leader in using technology to improve all aspects of port administration. HPH actively invests in the development of modern port infrastructure and is committed to playing a significant role in the development of the economies and the expansion of international trade opportunities for the countries in which it operates.
Therefore, to coordinate many ports around the world, HPH had created nGen, a scalable system that would facilitate port operations in many languages on several continents and across many different time zones.
ISSUES HIGHLIGHTED IN THE CASE STUDY 1. The nGen System
Increasing use of information technology (IT) at the ports has streamlined the transportation supply chain and made local manufacturers and import-export businesses more internationally competitive.
In order to remain competitive, HPH need to develop a new terminal management system to efficiently and effectively control all port operations around the globe.
The nGen system would control operations including ship and yard planning, gate operations, vessel operations and interactions, yard configuration and performance, overall operations monitoring, equipment utilization, productivity and cost optimization
This project is the first major system codevelopment project between two of HPH’s subsidiary ports, the Hong Kong International Terminals (HIT), the flagship operation of HPH in Hong Kong, and Yantian International Container Terminals (YICT) that located in Shenzhen, China.
2. Challenges to develop the nGen System
a. The project teams need to solve all the variances.
Each of HPH's ports is different in size. So, it’s required to comply with differing sets of regulations contingent upon local trade and customs policies. Besides, it’s located on different