The United States is one of the most culturally, ethnically, racially, and linguistically diverse countries in the world, so it is essential that all service provider know a range of strategies in order to enhance their relationships with families from a variety of cultural and linguistic backgrounds. It is helpful for those seeking to work as service providers to develop a common foundation of knowledge and practical strategies to address the needs of the families they serve, especially when the families ' cultural background are different from their own. The textbook Knowing and Serving Diverse Families is designed for service providers who are providing early mediation services to families of diverse cultures. It includes ideas and suggestions for fostering cultural appreciation and sensitivity. The strength of the textbook is that it is easy to read and understand, and it offers realistic, common sense strategies to those of us seeking to get a better understanding about diversity. The material in the book encourages the reader to engage in self-reflection in regards to their role and how families might perceive it. It also racially breaks down ethnic diversity amongst American families. The purpose is so that we can work effectively with diverse, multi-need audiences, by knowing effective program planning for diverse people. The authors believe "that individuals are best served by professionals who understand the family, social milieu, and personal dynamics of their individual customer, patient or student" (Hildebrand et al. 5).…