Presented to:
Ms. Megha Nagpal
De La Salle University – Manila
In Partial Fulfillment of the Requirements for the Course
OPEMANA K41
Submitted By:
Chan, Marvin Joshua
Francisco, Karl Andrew C.
October 7,2014
Answers to Questions:
1. Hazel’s customers would judge the quality of the lawn care services by simply inspecting their lawn if there are no more green grasses or shrubs. Another criteria for having a good quality lawn care service is having a clean, neat and healthy surroundings of the lawn after their service. This would probably be one of the most important thing a lawn care service would do. Lastly, the lawn should be green and healthy, free of bugs that would damage the lawn. Maintaining the lawn’s healthy soil, the healthy foliage of the plants and keeping the lawn from bugs are the maintainance that lawn care services are doing and if they have succeeded in doing this, they would meet great customer satisfaction.
2. a. Increase or decrease of income/money return from the business. Forcasting is needed in this aspect becasue the market of service business changes during their operation throughout the year. Also each business depends on the money they get in return after they make a service.
Another aspect would be the value of the business’s inventory, equipment and other materials needed for their operation. The awareness of the changes in cost would allow her to have a good pricing that would not compromise the ability of the business to earn.
b. The inventory that service businesses needs depends on which service that they would perform. In this case, one of Hazel’s inventory that she have that would made him decide to monitor is the lawn mower. A fuel-powered lawn mower requires fuel everytime a person would perform mowing the lawn.
In the lawn care service that Hazel put up, she would need fuel for her lawn mower that would make it work. Another would be the blades and maintainance that the