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Health and social care Unit 1 M3

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Health and social care Unit 1 M3
In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.
To demonstrate effective communicational skills one must use one to one interaction for example to communicate. This was done through acting skills such as hand gestures that can be used as a stimulus or signal to the other person to listen or to calm down. For example if two people are conversing and one is speaking in a loud aggressive tone, the other person can use hand gestures to make them calm and quieter. Furthermore to use interactive skills a person can use hand gestures once again to cater to the person’s emotional needs. An example of this in a health and social care setting can be, when a doctor is giving news to a family member that their spouse has passes away, using a pat on the pact can show emotive interaction to show respect of sympathy towards the patient.

In a group interaction, being able to communicate was easy as we were able to take turn in speaking therefore everyone was heard around the group so there was no barriers of any other group member taking over the conversation or dominating the communication cycle between the groups. There was no group leader in this form of group interaction however another example of a group interaction in a health and social care setting where it is possible for a leader to be present within the other member who dominated both the communicational skills and interactive skills of the other members for example when a doctor is giving a briefing to the other, lower positioned nurses and doctors. This is where the head doctor takes the lead and may use a strong and firm tone to communicate to the rest of the group members. Also there would be minimum group interaction within the circle as it would be a formal

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