Health Care Management
MIDTERM PAPER
Quality management in the health care field ensures that patients receive an excellent provision of care. It is a function that health care organizations are responsible for performing to show their due diligence to taking optimal care of their patients. By employing quality management applications to a health care business, doctors and administrators can benefit from identifying ways to improve internal processes that will mean more quality outcomes for their patients. Knowing where organizations have the potential to improve is important for companies to ensure their viability. Weaknesses hinder success and growth, so quality management efforts are beneficial to a health care organization’s administrators so they can institute the improvements necessary to bring their company up to par.
According to the Journal of Healthcare management, there are five main competencies that contribute to a successful and effective Healthcare administrator and manager. * Communication and relationship management: The ability to communicate clearly and concisely with internal and external customers, to establish and maintain relationships, and to facilitate constructive interactions with individuals and groups (Stefl, 2008, p. 364). Healthcare management is evolving rapidly and there is a need to communicate to the public different matters that influence health. It has become essential to disseminate information and address valid concerns. Some of the primary areas where management needs to focus on communications are disease prevention, health awareness, doctor patient relations, and an overall understanding of general health care issues. * Leadership: The ability to inspire individual and organizational excellence, to create and attain a shared vision, and to successfully manage change to attain the
MIDTERM PAPER organization’s strategic ends and successful performance. Management and leadership are important for the delivery of good health services (Stefl,
Quality management in the health care field ensures that patients receive an excellent provision of care. It is a function that health care organizations are responsible for performing to show their due diligence to taking optimal care of their patients. By employing quality management applications to a health care business, doctors and administrators can benefit from identifying ways to improve internal processes that will mean more quality outcomes for their patients. Knowing where organizations have the potential to improve is important for companies to ensure their viability. Weaknesses hinder success and growth, so quality management efforts are beneficial to a health care organization’s administrators so they can institute the improvements necessary to bring their company up to par.
According to the Journal of Healthcare management, there are five main competencies that contribute to a successful and effective Healthcare administrator and manager. * Communication and relationship management: The ability to communicate clearly and concisely with internal and external customers, to establish and maintain relationships, and to facilitate constructive interactions with individuals and groups (Stefl, 2008, p. 364). Healthcare management is evolving rapidly and there is a need to communicate to the public different matters that influence health. It has become essential to disseminate information and address valid concerns. Some of the primary areas where management needs to focus on communications are disease prevention, health awareness, doctor patient relations, and an overall understanding of general health care issues. * Leadership: The ability to inspire individual and organizational excellence, to create and attain a shared vision, and to successfully manage change to attain the
MIDTERM PAPER organization’s strategic ends and successful performance. Management and leadership are important for the delivery of good health services (Stefl,
References: Gerardi, D. (2003). Conflict Management Training for Health Care Professionals. (n.d.). Retrieved from http://www.mediate.com/articles/gerardi4.cfm Grillo, J. (2010, July 10). The Difference between Leadership and Management. Retrieved from http://www.leadershippost.com/2010/07/articles/leadership/the-difference-between- Stefl, M. (2008). Common Competencies for all Healthcare Managers: The Healthcare Leadership Alliance Model