Heloise V. Posey
Strayer University
Professor Marla Boulter
Principles of Management (Bus 302)
February 25, 2011
Abstract: Hewitt-Packard commonly referred to as HP, is an American multinational information
Technology Corporation headquartered in Palo Alto, California. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard, and is now one of the world's largest information technology companies, operating in nearly every country. HP specializes in developing and manufacturing computing, data storage, and networking hardware, designing software and delivering services. Major product lines include personal computing devices, enterprise servers, related storage devices, as well as a diverse range of printers and other imaging products. HP markets its products to households, small- to medium-sized businesses and enterprises directly as well as via online distribution, consumer-electronics and office-supply retailers, software partners and major technology vendors.
1. Discuss the three most serious problems you have identified in the case. Defend why you think they are the most serious.
The first three problems I identified with Hewitt-Packard starts with the new CEO taking
charge of a struggling and dysfunctional corporation, the confusing "Matrix Structure" with its
blurred accountability and slowed decision making, the complex company reward system,
inability to keep their employees, the pervasive distrust and under management and complex
bonus systems tied to the employee's performance of lack of performance. I think these are the
most serious concerns that I see because you cannot run an organization or company effectively
and productively when you are struggling and your employees are not on the same visionary path
with you. Your accountability is giving your word