Unilever’s objective is to continue with the success of the first phase of the re-launch of Dove’s Real Beauty Campaign and maintain the brand’s momentum of strong quality and well positioned products in the market. They want to keep the focus surrounding the self-esteem issues that have resonated with their target audience and deliver an even better second phase of the re-launch. Another important element to their success is keeping a customer-based marketing plan and offering a fair and honest, but at the same time, cutting edge promotion to set it apart from its strong competitors.
Unilever, one of the largest consumer products worldwide, had a considerably makeover in 2003 changing its branding policies, one of which was its Dove line. Dove evolved from being primarily a skin cleaner for pre-treatment on burns and wounds during the World War II to becoming a multi-product including body wash, facial cleansers, moisturizers, deodorants and hair care products in the today’s beauty industry. Dove, which was once seen as an out-dated and old-fashion brand, revolutionized the way real beauty is seen in the eyes of the public after the successful re-launch and marked its position in the industry.
Situation Analysis
Strengths
• Effective use of advertisements and billboards in communicating its controversial message to its target audience, which stimulated great publicity worldwide
• Used integrated direct-response promotion by having the public text their opinions about their advertisements. The first-ever outdoor mobile marketing in the United States
• Maintained great reliable high-quality