Chapter 3—The Environment and Corporate Cultur
1. The environments in which businesses operate are increasingly ____, requiring managers to be ready to react and respond to even subtle environmental shifts. a. | static | b. | universal | c. | constant | d. | dynamic | e. | traditional |
2. ____ includes all elements existing outside the boundary of the organization that have the potential to affect the organization. a. | Organizational environment | b. | Internal environment | c. | Task environment | d. | General environment | e. | Technological environment |
3. ____ system draws resources from the external environment and releases goods and services back to it. a. | Production | b. | Closed | c. | Open | d. | Information | e. | Management |
4. The ____ environment represents the outer layer of the environment and affects organizations ____. a. | task; indirectly | b. | general; directly | c. | internal; directly | d. | internal; indirectly | e. | general; indirectly |
5. All of these are a part of an organization's task environment EXCEPT a. | Customers | b. | Labor markets | c. | Competitors | d. | Employers | e. | Suppliers |
6. Which of these is NOT a part of an organization's general environment? a. | Technological | b. | Economic | c. | Competitors | d. | Legal-political | e. | Sociocultural |
7. ____ is a part of Ford's, a U.S. auto manufacturer, task environment. a. | Inflation rate | b. | Chrysler | c. | Securities and Exchange Commission (SEC), a government regulating agency | d. | Amazon.com, an online bookseller | e. | Ford's corporate culture |
8. ____ is a part of an organization's internal environment. a. | Its customers | b. | Its salespeople | c. | The consumer price index | d. | Its suppliers |
9. Molly Madison received "The Employee of the Month" Award at Internal