Business Admin
CT182 – Principles of Personal Responsibilities and Working in a Business Environment
Practice Questions
Learning Outcome 1
1. What are the main points in a Contract of Employment?
2. What are the main points of legislation that affect employers and employees?
3. Where can you find information on employment rights and responsibilities both internally and externally?
4. How can representative bodies support the employee?
5. What are the employer responsibilities for equality and diversity?
6. What are the employee’s responsibilities for equality and diversity?
7. What are the benefits of all equality and diversity procedures being followed in a business environment?
Learning Outcome 2
1. What are the employer’s responsibilities for health, safety and security in a business environment?
2. What are the employee’s responsibilities for health, safety and security in a business environment and in what ways can you help to maintain a safe and secure and business environment?
3. What is the purpose of following health, safety and security procedures within a business environment?
Learning Outcome 3
1. List different methods of communication used in a business environment?
2. How would you choose the most appropriate method of communication when communicating with others?
3. What does “actively listening” mean and how do you do this?
Learning Outcome 4
1. Why is it important to agree standards for your own work with others?
2. What is the purpose of taking on new challenges and adapting to change in a business environment?
3. Why should you treat others with honesty, respect and consideration?
Learning Outcome 5
1. Why is it important to meet work standards and deadlines when completing tasks?
2. List ways you can plan your own work?
3. In what ways can you keep others informed of your progress?
Learning Outcome 6
1. Why should you continuously improve your own performance in a business environment?
Practice Questions
Learning Outcome 1
1. What are the main points in a Contract of Employment?
2. What are the main points of legislation that affect employers and employees?
3. Where can you find information on employment rights and responsibilities both internally and externally?
4. How can representative bodies support the employee?
5. What are the employer responsibilities for equality and diversity?
6. What are the employee’s responsibilities for equality and diversity?
7. What are the benefits of all equality and diversity procedures being followed in a business environment?
Learning Outcome 2
1. What are the employer’s responsibilities for health, safety and security in a business environment?
2. What are the employee’s responsibilities for health, safety and security in a business environment and in what ways can you help to maintain a safe and secure and business environment?
3. What is the purpose of following health, safety and security procedures within a business environment?
Learning Outcome 3
1. List different methods of communication used in a business environment?
2. How would you choose the most appropriate method of communication when communicating with others?
3. What does “actively listening” mean and how do you do this?
Learning Outcome 4
1. Why is it important to agree standards for your own work with others?
2. What is the purpose of taking on new challenges and adapting to change in a business environment?
3. Why should you treat others with honesty, respect and consideration?
Learning Outcome 5
1. Why is it important to meet work standards and deadlines when completing tasks?
2. List ways you can plan your own work?
3. In what ways can you keep others informed of your progress?
Learning Outcome 6
1. Why should you continuously improve your own performance in a business environment?