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Date……………………………..

1.1 Describe the sector in which your organization operates.

My organisation operates in the care sector but I work in the office in the admin and payroll department.

1.2 Describe your organisation mission and purpose

London Care provides care support people who live in their own homes .You may be an older person, have a physical disability or impaired hearing or vision or you may have learning disability or mental health needs. This type of service is often referred to as domiciliary care or home care.

1.3 Compare your organisation to other types of organisation in your sector My organisation is UK largest successful home care, personal assistance and individual support providers. Our services help people of all ages and abilities to enjoy the benefits of living independently in their homes and local communities.

1.4 Outline your responsibilities
The role of the Administer is to support the client Care Co-ordinators and the Branch Manager in the day to day management of office administrative tasks linked to the provision of care support services. It is expected that the Administration Assistant will undertake their tasks in accordance with the Company’s policies and procedures.

I am responsible for a number of duties:
 Monitoring care worker making sure they arrived carry out task to service user and stay the duration
 Running of care support worker payroll and resolving any subsequent wage quires.
 Payroll, electronically paying employees and confirming time sheets.
 General office administrative duties within Social Care.
 Ensuring care worker received their Rota on time on a weekly basis

1.5 Describe how your role fits into our organisation’s structure

My role is very important I am the first port of call; I am the first person that visitors see on entering our office.
I answer the phone deal with pay quires and invoices
I also help my team with other admin duties

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