Role of the health and social care worker
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Questions:
|1.1 Know your main responsibilities to an individual you support |
What are your main responsibilities to the individuals you support and in your role?
1. Maintain contact with the clients to make sure that they are alright.
2. Prompt clients to live independently and maintain a tenancy.
3. Supporting them to get out in the community.
4. Supporting them to achieve their individual goals.
5. Giving support with filling forms and accessing services within the community.
6. Give advice, information and show clients the ways of address different health and safety issues.
|How will you protect the rights of individuals and promote their interests? |
By being respectful to the client, treating him as an equal, respecting his privacy and support him in the way that he wanted to be supported.
When meeting a new client is good to ask the client what type of support he believes that we can offer him and what activities or goals he wants to achieve.
Offering the client the freedom to change his support plan and goals as often as he wants it.
|What are the values for the service you will be providing? |
We prompt clients to achieve a better quality of live by providing a more secure environment. Helping them to deal with external agencies and get involved in the community and promoting independent living.
|How would you use these values in your work with individuals? |
I can make the customer feel that I am interested in the request or the problem that they will face me with.
Ensure that I am polite and my body language is positive and encouraging.
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