1. What is your analysis of the situation facing Jeff Greenspoon?
Jeff Greenspoon, one of the prime shareholders in the Hooplah Media Group of Toronto, is in a dilemma on whether or not he should offer help to complete the work pending on JewelWorks limited, that Evans, one of his contractors, had directly taken up. He is currently at the risk of losing a good customer because of Evans inability to deliver the project within stipulated time period that has resulted in the client questioning Hooplah Media Group’s accountability. At the same time, he is extremely disappointed by the fact that Evans, who has always been the most promising employee, went behind his back to do this project.
Currently, Ross Hunt, a key contact …show more content…
If not, I will make several different service packages, and price them with respect to the time taken for delivery, quality of service provided etc.
e. Information security –
One of the major reasons why this happened was the fact that Evans had enough information about JewelWorks as a client. I will redefine the information security policy and disable the access of client information to the employees.
4. Discuss what contract stipulations you would suggest to avoid this situation?
As stated above, I would suggest the following changes in contracts and policies –
a. Employee ethics – I will suggest to ensure to deploy an employee ethics policy and each and every employee has to mandatorily attend a session about it.
b. Individual contract employees –
I will suggest to revisit the existing contract policy for independent contract employees (if any) and make changes to the same. According to the new policy, no employee would be able to undertake any private projects with any of the clients affiliated to Hooplah. Also, as a mandate, the employees will have to state to Hooplah, any other projects they are doing in the duration of their contract with Hooplah, for the records.
c. Employee retention