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Retention Strategy

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Retention Strategy
Introduction

The purpose of this essay is to analysis Wally’s Wonder Wash company case and discuss on the high turnover rate in the case.

Wally’s Wonder Wash is a full service, high tech and high-touch car was company owed solely by Wally Wheelie. Wally plans to add four more facilities and expend his business into bigger surrounding towns in the next 2 years. However, Wally’s company has facing an overall high turnover rate on the past year of 65% for attendants and 20% for custom service specialist. Employees are one of the assets to an organization that helps organization growth in the future and success in the business. (Cascio 2003) Lost the talent in company can definitely can make the company loss in productivity, co-worker’s time, manager’s time, operating errors and loss of client satisfactory. Wally should notice that if turnover rate still increasing, this is threat to Wally’s company and it will fail to expand his strategies even will facing bankrupt in the future. Some argue that sometimes the employee turnover is good for weed out the lower level talent, but generally employee turnover is associated with cost (Anonymous 2008). Studies have shown that turnover rates can carry a price tag across the United States of $25 billion annually, with the cost of hiring and training an hourly worker at 300 to 700 times the worker’s hourly wage (Mckeown 2010).

According to recent study, in every industry, companies face the challenge of retaining the talent (Siegfried 2008). Retention strategy is a challenge to organization and is the critical to the long-term growth and success of the business (Siegfried 2008). Retaining key talent and keeping productivity high will surely help the organization to succeed and get back into growth mode. Retention strategy is critically important for Wally to retain his employee to stay and work for him.

Furthermore, the major issues in Wally’s case will be analysed and identify the major issues



References: Lanigan, K. 2008. Retaining People: Practical Strategies To Reduce Staff Turnover. Accountancy Ireland, 40(1), 48-50.  Proquest. http://www.proquest.com.dbgw.lis.curtin.edu.au/ (accessed April 22, 2010). Cascio. W.F. 2003. Responsible restructuring: seeing employees as assests, not costs. Stone, R. J. 2008. Managing Human Resources. 2nd ed. Milton, QLD: John Wiley & Sons. Anonymous. 2008. EMPLOYEE TURNOVER. AgriMarketing, 46(8), 16.  Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 09, 2010). http://www.shrm.org/Pages/default.aspx (accessed March 29, 2010) Holbeche.L 2003 Aligning Human Resources and Business Strategy Dibble, S. 1999. Keeping your valuable employees: retention strategies for your organization. John Wiley&Sons, Inc. McKeown, E. 2010. Retention in the Upswing. T + D, 64(3), 22. ABI/INFORM Global.  Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 09, 2010). Siegfried, R. 2008. Mapping a Career Path for Attracting & Retaining Talent. Financial Executive, 24(9), 52-53,55.  Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 03, 2010). Sahl, R.J. 1990. Design Effective Performance Appraisals. Personnel Journal 69 (10): 53-60. Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 09, 2010). Ellinor, R. 2008. Leading By Example. Supply Management, September 04. Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 11, 2010). Roy, Justin G. 2008. "Ten tips for retaining the neXt generation." Power Engineering 112, no. 12: 8-11. Business Source Premier, EBSCOhost (accessed April 17, 2010). Patricia, K. Z., J.R. Schuster, and M. G. Dertien. 2009. Compensation, Reward and Retention Practices in Fast-Growth Companies. WorldatWork Journal, April 1, 22-39.  http://www.proquest.com.dbgw.lis.curtin.edu.au/ (accessed April 17, 2010). Branham,L. 2005. The 7 hidden reasons employees leave. Soundview Journal. Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 09, 2010). http://www.proquest.com.dbgw.lis.curtin.edu.au/ (accessed April 22, 2010). Boe, J. 2010. Retention is a Problem That Won 't Go Away. The American Salesman, 55(3), 8-11. Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 09, 2010). Anonymous. 2009. The Truth About Turnover and Retention Now. HR Focus, 86(9), 1,11,13-15. Proquest. http://proquest.umi.com.dbgw.lis.curtin.edu.au (accessed April 03, 2010). ACIPA. 2006. The PCPS top talent study: Gaining a strategic advantage in recruiting and retention. the American Institute of Certified Public Accountants, Inc., New York, New York. http://www.cpasuccess.com/files/PCPSTop_Talent_Booklet_Interactive.pdf (accessed April 16, 2010)

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