During the training, it is best if the trainee trains with a new trainer each of the five shifts that it takes to graduate from trainee to server. The first day of training, the trainee follows her trainer and takes a test over table numbers. The second shift, the trainee arrives early to learn the computer system with her trainer, then takes orders during the shift and enters them into the computer. She is tested on beer and wine prices, and the promotions that Hooters’ offers. Day three the trainee runs the section for the trainer. The trainer is there is the trainee needs to ask questions or gets overwhelmed. At the end of the shift, she takes the test over the menu and table set-ups. The fourth day, the trainee is hostess, and then takes the final test over all she was taught. On the fifth day of the training, the trainee clocks in as trainee and is able to have a small section in the restaurant and collect tips. The trainer evaluates the trainee after each day and the trainee sits down with the managers to be quizzed on what she was to master during that shift. There is no probation period for the trainee, because once she has completed the fifth day of training, she is able to have a full section in the …show more content…
The managers understand that school comes first and will schedule staff in college only weekend shifts, so that they can focus on their studies during the week. Overtime begins if an employee clocks more than 40 hours on their time sheet. Once in overtime pay, the employee receives time and a half, but overtime must first be approved by the manager on duty before it is allotted. Hooters’ pays their employees on the first and third Monday of every month. Hooters’ offers a wide range of benefits for managers. Managers get health insurance which includes; three different and economical PPO medical, vision and dental plans from which to choose. Life insurance for managers and their dependents, flex pay program for medical, vision, dental, or child-care costs not covered by insurance. Paid vacations are available, two weeks after one year, three weeks after five years, and four weeks after ten years. Managers receive free food with the Complimentary Meal Program, and also are eligible for 401(k) after one year with the