Preview

Hornet Consulting Company Inc.: A Case Study

Satisfactory Essays
Open Document
Open Document
455 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hornet Consulting Company Inc.: A Case Study
Hornet Consulting company INC.
Contacts: Tell (916) 952 -9110
E-mail: santisoltero1@gmail.com

Date: October 31, 2016
To: Kevin Lovelace, Manager
From: Santiago Soltero, Assistant Manager
Subject: 360-Degree performance system
This response is about a recent issue related to improving the performance appraisal of employees of Hornet consulting company Inc. The meeting confirmed that our organization is contemplating to add the 360-degree feedback system to evaluate employee performance and ultimately improve the performance appraisal system in the corporation (Luthans & Peterson, 2003).

About 360-degree feedback
The 360-degree feedback system is a process that enables the employees to receive confidential and anonymous feedback from fellow employees that they work within the organization (Lepsinger & Anntoinette, 2009). Compared to our current performance evaluation and appraisal system, the 360-degree feedback gives others the opportunity to offer managers accurate and helpful feedback about employees in a constructive and confidential way. Apart from evaluating the employees, the system also allows for evaluating the leader’s performance too.
…show more content…
55
High

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Cango Week 6

    • 454 Words
    • 2 Pages

    TBC Consulting recommends implementing a 360 degree feedback to improve CanGo’s employee performance assessments. Amongst other feedback tools that are available, we feel that a 360 degree feedback will allow for the most thorough job performance analysis. Through our research we found this type of feedback tool to be:…

    • 454 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Even though performance appraisals can be good for the organization, it can also be a controversial management tool. Critics of performance appraisals have many compelling arguments against its use. They can have a false degree of accuracy, engenders dysfunctional employee conflict and competition, assigns an inordinate amount of responsibility to individual with poor work performance. Many will argue that these negative effects of appraisal can be fixed through genuine employee participation.…

    • 854 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Performance appraisals are essential for the effective management and evaluation of employees. The 360-degree feedback is one of the applications of performance management. As it is mentioned in the textbook, “The 360-degree feedback approach involves collecting performance information not just from the supervisor but from anyone else who might have firsthand knowledge about the employee’s performance behaviors.” Typically, these other sources of information about the employee’s performance come from his peers, subordinates, and customers.…

    • 547 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Using standard measurements in a service can be used to compare with other organizations in order to gain perspective on organizational performance. Performance management bring together many of the elements which go to make up the successful practice of people management, including learning and development. We’re used to thinking of ongoing performance management for employees, for example, setting goals, monitoring the employee’s achievement of those goals, sharing feedback with the employee, evaluating the employee’s performances, rewarding performance or firing the employee. Employees are happier if they know how they are doing, if they know they are doing a good job and it has been acknowledged, they will generally continue to do a good job as and strive to do more. If people don’t receive feedback and they aren’t doing a good job, employers expect them to be satisfied or productive.…

    • 1041 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Unit 3 Individual Project

    • 532 Words
    • 3 Pages

    360 Degree Feedback : “described as, A system or process in which employees receive confidential, anonymous feedback from the people who work around them. This usually includes the employee 's manager, peers, and customer base. “ (Custominsight.com, 2010)…

    • 532 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Cango Week 6 Analysis

    • 362 Words
    • 2 Pages

    With a 360 degree feedback managers are able to obtain a more accurate picture of the participant 's capabilities than just one perspective. The 360 degree feedback report summarizes strengths and development needs, and provides insight on how participants are perceived by different groups. Well-designed 360 degree feedback reports also provide suggestions on what the participant might do to change behaviors and become more effective in their role.…

    • 362 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    In addition, the 360 degree feedback approach involves the cooperation of all parties in order for it to be implemented effectively. As mentioned, attributes like the working etiquette of team members, the methods in which data is collected, and the aim of the feedback system have to be considered wisely. A credible and skilful facilitator has to be around to lead the team. Not only that, respect and trust are also needed among team members and they have to be goal-driven. The feedback approach should be for developmental purpose of the organisation. It has to provide meaningful feedback to the employees so that they can be motivated and take on further to produce a high performance work team. Most importantly, the way in which the data is collected for the appraisal should be closely monitored. The reliability and validity of the ratings of employees’ performances are often doubted due to the inaccuracy of the rating system. This has a crucial role to play in the appraisal as unreliable information will lead to adverse effects to the organisation. It was common to use only one supervisor and one to two peer raters for organisation’s appraisals in which this was deemed as ineffective. The study…

    • 626 Words
    • 3 Pages
    Good Essays
  • Best Essays

    MSc Clinical Leadership

    • 5046 Words
    • 16 Pages

    Garavan, T.N., Morley, M. and Flynn, M. (1997) ‘360 degree feedback: its role in employee development’, Journal of Management Development 16(2): 134-147.…

    • 5046 Words
    • 16 Pages
    Best Essays
  • Powerful Essays

    Performance Appraisal

    • 3095 Words
    • 13 Pages

    An elemental, and the most common problem, is that the appraisal process is used for a variety of conflicting purposes (Strebler et al. 2001; Wilson 2002).Performance appraisal can be used to motivate employees to improve their performance by ascertaining clear objectives for future and also letting them know what is expected out of them. This is completely in contrast with the appraisal system that concerns distribution of rewards based on assessment of past performance. In this type of performance appraisal the appraiser is forced to…

    • 3095 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Mcdonalds Appraisal System

    • 1335 Words
    • 6 Pages

    McDonalds use a 360 degree appraisal system (Ward 1995) where all the information on performance and feedback is derived from a number of stakeholders within the company. The existence of an appraisal program indicates to an employee that the organisation is genuinely interested in their individual performance and development. This alone can have a positive influence on the individual’s sense of worth, commitment and belonging.…

    • 1335 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    360 Degree Guideline

    • 4921 Words
    • 20 Pages

    “The concept of 360 degree feedback makes a lot of sense and, if used well, should have a great deal to offer. It seems to suit the move towards the less hierarchical, more flexibly-structured and knowledgebased organisations of the future” Professor Clive Fletcher Goldsmiths College, University of London In today’s changing and volatile world organisations are continually looking for ways to improve performance, and satisfy the demands of all stakeholders. Achieving this almost inevitably involves change, which then becomes the pivotal dynamic for success. For an organisation to evolve the people working within it will have to adapt; and for this to be successful, they first of all need to know what it is about the way they are currently performing that needs to change. This is where 360 degree…

    • 4921 Words
    • 20 Pages
    Powerful Essays
  • Good Essays

    Dan McCarthy of the Whittemore School of Business Economics shares some best practices for getting the most value from a 360-degree leadership assessment. In employee-owned businesses, an alignment of goals and priorities is vital and desired. The leadership should be interested in an assessment of their performance. Leadership in these companies may be unorthodoxly defined because it may include culture leadership and not only corporate leadership. What is a 360-degree assessment? It is a process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's manager, peers and direct reports. It is an effective way to get feedback, often against a set of pre-defined leadership competencies. Here are McCarthy's 10 top tips for getting the most value from a 360-degree leadership assessment: 1. Mentally prepare yourself Prepare yourself to accept the feedback positively, as the next step to becoming a better leader. 2. Don't try to figure it out yourself Discuss the results with a coach, colleague or a mentor. If you are using an organization to administer the assessment, use their assistance in evaluating the results. It is too easy to miss something important or to misread something. We sometimes see what we want to see, are too hard on ourselves or make assumptions that others would not make. 3. Don't play detective When one is too close to the data, human nature will often cause us to want to determine who submitted the information which is submitted anonymously. With the exception of the manager, the reporting is designed to protect anonymity. 4. Holistically or systematically? Leaders have different personality types. Some prefer to take a holistic approach to the results by…

    • 893 Words
    • 4 Pages
    Good Essays
  • Good Essays

    In the late April 1996, Bill Lancaster, president of Black & Decker – Eastern Hemisphere, faced a difficult decision. He must choose one of two performance appraisal and management development systems for Eastern Hemisphere. One was introduced by Anita Lim, manager of Human Resources or ADP, US – who designed the Appraisal Development Plan (ADP) which provided each employee with feedback from subordinates, peers and supervisions. ADP had the positive impact on Black & Decker in the US, but some of the managers were concerned that 360° feedback might not work in Asia because of cultural differences; therefore, Lim modified ADP which contained many features that Lancaster believed and wanted to see, except for the 〖360〗^0 feedback element that had been critical in ADP.…

    • 862 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Morgan Stanley 360

    • 513 Words
    • 3 Pages

    ▪ 1993: Morgan Stanley (MS) implements firmwide 360-degree evaluation process for over 2,000 professional employees at cost of over $1.5M.…

    • 513 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    HR case study

    • 3839 Words
    • 16 Pages

    17 companies varying in size - from startups of a few dozen people to Fortune…

    • 3839 Words
    • 16 Pages
    Powerful Essays