Hospital and Health Care Management
10
22 |
Page
S TUDENT HANDBOOK (PGDHHM)
2010-11
HOSPITAL SUPPORTIVE SERVICES
Instruct
io ns: Answer any 5 questions
.
Each qu e st io n carr ie s 20 MarksT o tal marks 100
1.
What are Public Relations? Discuss its importance in ahospital and methods to promote good Public Relations
2.
Purchase and management of stores require effectiveplanning and implementation Discuss how you will organizethis function in a 300 bedded hospital
3.
Discuss the importance of house keeping services in a hospitaland their role in improving patient satisfaction
4.
Discuss the management of the maternity services in a 500bedded hospital
5.
Discuss the importance of medical records. How will youorganize a medical records department? What standardoperative procedures are required for its effective functioning?
6.
Explain the role of Support services in Hospital Management.
7.
Brief the functional activities of dietary department
.
8. Define nursing administration. Discuss the majorresponsibilities associated with administration of nursingservices. Give an account on the methods involved in handlingand treatment/ transportation of bio medical wastes.
9.
What are the legal aspects involved related to Bio Medicalwaste. As a Hospital Administrator how will you ensure andproceed about it.
10.
Write down the important planning elements andmanagement aspects of occupational hazards. 10
2
3
|
Page S TUDENT HANDBOOK (PGDHHM)
2010-11
QUALITY MANAGEMENT IN HEALTHCARE
T
o tal marks 50
1.
Discuss the concept of ¶The Need For Quality·OR
20
2. What is accreditation? What are its benefits? How asuccessful accreditation system helps hospital explain indetail.
3.
As patient, what would you look for in a hospital that wouldassure you of a good quality of service?
20
OR4. As a doctor, what steps would you take to ensure good qualitycare for your patient?5. Write note on
22 |
Page
S TUDENT HANDBOOK (PGDHHM)
2010-11
HOSPITAL SUPPORTIVE SERVICES
Instruct
io ns: Answer any 5 questions
.
Each qu e st io n carr ie s 20 MarksT o tal marks 100
1.
What are Public Relations? Discuss its importance in ahospital and methods to promote good Public Relations
2.
Purchase and management of stores require effectiveplanning and implementation Discuss how you will organizethis function in a 300 bedded hospital
3.
Discuss the importance of house keeping services in a hospitaland their role in improving patient satisfaction
4.
Discuss the management of the maternity services in a 500bedded hospital
5.
Discuss the importance of medical records. How will youorganize a medical records department? What standardoperative procedures are required for its effective functioning?
6.
Explain the role of Support services in Hospital Management.
7.
Brief the functional activities of dietary department
.
8. Define nursing administration. Discuss the majorresponsibilities associated with administration of nursingservices. Give an account on the methods involved in handlingand treatment/ transportation of bio medical wastes.
9.
What are the legal aspects involved related to Bio Medicalwaste. As a Hospital Administrator how will you ensure andproceed about it.
10.
Write down the important planning elements andmanagement aspects of occupational hazards. 10
2
3
|
Page S TUDENT HANDBOOK (PGDHHM)
2010-11
QUALITY MANAGEMENT IN HEALTHCARE
T
o tal marks 50
1.
Discuss the concept of ¶The Need For Quality·OR
20
2. What is accreditation? What are its benefits? How asuccessful accreditation system helps hospital explain indetail.
3.
As patient, what would you look for in a hospital that wouldassure you of a good quality of service?
20
OR4. As a doctor, what steps would you take to ensure good qualitycare for your patient?5. Write note on