Hospitality Management Information System
Restaurant Management System
What are the 4 main offerings (Components) of the Restaurant Management System?
Point of Sales - front of house
Inventory and Menu management systems- back of the house
Reservations and table managements - front of the house
Back office applications and interfaces
Why POS?
The physical location at which goods are sold to customers. Input and output devices used by restaurant employees to accomplish their daily activities.
What are the functions of the POS system?
Place food and beverage orders
Transmit tasks to the kitchen and other remote areas
Settle guest-check
Process credit card transaction
Post charge folio
What are the benefits of using the POS system?
Decreased service time
Kitchen, bar, offices, host stand
Order accuracy
List of fields
Security of cash transactions and internal auditing functions
User ID
Record tracking
Reduced training burden
GUI (Graphical User Interface), intuitive
Performance control
Individual service reports
Sales reporting
Totals
How customers pay, what they buy, when they buy
Definitions of POS vs. POS system
Point of Sale: The physical location at which goods are sold to customers
Point of Sale System: any device or system used to record the transaction for the retailer
Inventory & Menu Management Systems: 3 main functionalities?
Checking inventory levels and consumption
Purchasing
Theft Prevention
Purchasing support by using RMS: a number of factors surrounding the purchasing of products for their sites; Dates of purchases and delivery, quantity, and purchase price must be logged and tracked for safety and business reasons. From there, alerts may be set up to prevent dated food and beverage products from being served
DRMS is Delivery Restaurant Management used by fast-food restaurants.
Class reading article (0328 RMS Case study): List advantages of implementing the specific RMS POS system.
Working together
Improving speed of service
Access to
What are the 4 main offerings (Components) of the Restaurant Management System?
Point of Sales - front of house
Inventory and Menu management systems- back of the house
Reservations and table managements - front of the house
Back office applications and interfaces
Why POS?
The physical location at which goods are sold to customers. Input and output devices used by restaurant employees to accomplish their daily activities.
What are the functions of the POS system?
Place food and beverage orders
Transmit tasks to the kitchen and other remote areas
Settle guest-check
Process credit card transaction
Post charge folio
What are the benefits of using the POS system?
Decreased service time
Kitchen, bar, offices, host stand
Order accuracy
List of fields
Security of cash transactions and internal auditing functions
User ID
Record tracking
Reduced training burden
GUI (Graphical User Interface), intuitive
Performance control
Individual service reports
Sales reporting
Totals
How customers pay, what they buy, when they buy
Definitions of POS vs. POS system
Point of Sale: The physical location at which goods are sold to customers
Point of Sale System: any device or system used to record the transaction for the retailer
Inventory & Menu Management Systems: 3 main functionalities?
Checking inventory levels and consumption
Purchasing
Theft Prevention
Purchasing support by using RMS: a number of factors surrounding the purchasing of products for their sites; Dates of purchases and delivery, quantity, and purchase price must be logged and tracked for safety and business reasons. From there, alerts may be set up to prevent dated food and beverage products from being served
DRMS is Delivery Restaurant Management used by fast-food restaurants.
Class reading article (0328 RMS Case study): List advantages of implementing the specific RMS POS system.
Working together
Improving speed of service
Access to