1.1)
To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued.
1.2)
We need to build relationships with the vunerable that we work with, their families and colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we …show more content…
Interest in the topic being communicated - If I don't like what you're saying, or I find the topic boring, I would not listen.
6. body language- if their looking at something else and not interested in what the client has to say.
3.5)
You could contact the Stroke Association, the Deaf Association, Blind Institute, etc., etc., depending on the reason for the problem in communication.
If you are asking how to communicate with a person who cannot communicate effectively, there are other ways to do so e.g. write notes to the person, point at objects, or draw things.
4.1)
Confidentialty means you must introduce and maintain a policy within the home both with regard to the handling of private data relating to inmates and to that relating to staff and ensure that all staff are aware of the policy.
All sensitive infomation relating to inmates should be locked in a secure place where only care staff can access it. Confidential infomation which comes to your attention should be shared only on a need to know basis and not with any other persons other than care staff and the inmate concerned, although an exception could be made in the case of an emergency where urgent care needs to be given requiring access to the