How Safe Is A Customer Unsafe?
Customer unsafe
These customers are unsure of themselves and how to show it is showing you insecure and nervous at the thought of failure or being wrong. They are difficult to manage because you control excessively. They find it difficult to trust strangers and this prevents them from forming relationships with your boss or with other executives of the organization; remain aloof. Unsafe customers can also have difficulty trusting you to addressing new and different tasks, and review their work again and again.
The solution : create more confidence and reduce the perceived risk. This means investing more time in face to face, passing security regarding your product or provide your services, establishing different key stages of commitment, an ever increasing …show more content…
You meet with them, talk to them, you agree on the next steps, and so on - but then nothing. It is more than that "difficult" client frustrating. In fact, you probably have a very good and enjoyable relationship with an executive who is dedicated to doing nothing. Still, it is necessary to produce, and therefore the customer makes progress required.
The solution: investigate what may be behind the inaction of your client. Is it insecurity and fear (see the first type)? Do you find yourself cornered by a boss or another executive who is blocking their actions? Do you work under an organizational culture in which there is a risk aversion and survival mainly based on reward ?. There are many reasons why a client shows lack of action, and we need to make a diagnosis of the causes for how to address the situation.
Ask him if it would be possible to work together to make you feel calm to your approach - maybe you can even get him to talk with another client. Are you able to help you deal with stakeholders that may be intruding on the road? Can you increase your sense of urgency by a statement of the expenses associated with not
These customers are unsure of themselves and how to show it is showing you insecure and nervous at the thought of failure or being wrong. They are difficult to manage because you control excessively. They find it difficult to trust strangers and this prevents them from forming relationships with your boss or with other executives of the organization; remain aloof. Unsafe customers can also have difficulty trusting you to addressing new and different tasks, and review their work again and again.
The solution : create more confidence and reduce the perceived risk. This means investing more time in face to face, passing security regarding your product or provide your services, establishing different key stages of commitment, an ever increasing …show more content…
You meet with them, talk to them, you agree on the next steps, and so on - but then nothing. It is more than that "difficult" client frustrating. In fact, you probably have a very good and enjoyable relationship with an executive who is dedicated to doing nothing. Still, it is necessary to produce, and therefore the customer makes progress required.
The solution: investigate what may be behind the inaction of your client. Is it insecurity and fear (see the first type)? Do you find yourself cornered by a boss or another executive who is blocking their actions? Do you work under an organizational culture in which there is a risk aversion and survival mainly based on reward ?. There are many reasons why a client shows lack of action, and we need to make a diagnosis of the causes for how to address the situation.
Ask him if it would be possible to work together to make you feel calm to your approach - maybe you can even get him to talk with another client. Are you able to help you deal with stakeholders that may be intruding on the road? Can you increase your sense of urgency by a statement of the expenses associated with not