The HR problem that I am going to highlight in this organisation is the lack of promotion and opportunities to develop. Many of the employees who have worked for the company for many years have seen no promotional opportunities arise. The employees are all very committed and dedicated towards their jobs but are now beginning to find going to work lacklustre and boring as the work is no longer challenging. This is causing a huge lack of motivation from the general workforce. All employees are continually performance managed and this is looked at when going for promotion so the employees are always putting a lot of effort to get good assessments and appraisals. When many of the employees joined the company they were told that promotion would be available within two years, however this has not been the case. The general management seem not to worry about this lack of motivation and seem to think as long as the employees are making money they will be happy.
Part b Problem Analysis
To analyse the problems in this organisation we need to look the issue of motivation at work and also the psychological contract between the company and the employee. Arnold et al (1995 cited in Preston 2006 P.7) suggests that motivation is made up of three components:
1. Direction: what a person is trying to do
2. Effort: how hard a person is trying
3. Persistence: how long a person continues trying
Looking at this suggestion you can see that in the case of the employees they have a key direction in looking for promotion and are putting in a lot of effort to receive good assessments and appraisals. However, they are starting to lack in persistence as they cannot see themselves going anywhere.
Motivation is a huge factor in the work place. A highly motivated employee will be: o More committed to the business o A more productive worker o Happier in their job
A useful theory we can use to look at motivational issues is Maslow’s