Hrm- Group Based Approach on Change
TWO GROUP BASED APPROACHES TO CHANGE
Change is the window through which the future enters your life. It's all around you, in many types and shapes. You can bring it about yourself or it can come in ways. One of the keys to dealing with change is understanding that change in never over. “Change brings opportunity to those who can grasp it, and the discontinuities of the new economy offer unlimited opportunities.”
QUALITY CIRCLES
A quality circle is a volunteer group composed of workers who meet together to discuss workplace improvement, and make presentations to management with their ideas. Typical topics are improving safety, improving product design, and improvement in manufacturing process. Quality circles have the advantage of continuity, the circle remains intact from project to project.
Quality Circles were started in Japan in 1962 as another method of improving quality.
Quality circles are regular short meetings set up to aid work-related problems.
• 5 – 10 people attend the meeting in work time • Supervisor is nominated and runs the meeting • Flip Charts, audiovisual equipment, notice boards etc. are utilized • Problem areas are put forward by the group • Problems are prioritized • Information is collated, ideas are generated via brainstorming, force-field analysis etc. • Effectiveness, costs, savings, consequences to other departments etc... considered • Final solution is put forward to manager and implemented by the Quality Circle group
CASE STUDY: QUALITY CIRCLES AT WEDGWOOD
David Hutchins introduced the concept of Quality Circles to senior management, middle management and Unions at Wedgwood during December 1980. Training of the first 12 leaders started in January 1981, and the first of six Quality Circles started training at the end of that month, followed by six more a month later. David Hutchins then returned to train 12 more leaders in March 1981, and the process has continued at a steady pace since
Change is the window through which the future enters your life. It's all around you, in many types and shapes. You can bring it about yourself or it can come in ways. One of the keys to dealing with change is understanding that change in never over. “Change brings opportunity to those who can grasp it, and the discontinuities of the new economy offer unlimited opportunities.”
QUALITY CIRCLES
A quality circle is a volunteer group composed of workers who meet together to discuss workplace improvement, and make presentations to management with their ideas. Typical topics are improving safety, improving product design, and improvement in manufacturing process. Quality circles have the advantage of continuity, the circle remains intact from project to project.
Quality Circles were started in Japan in 1962 as another method of improving quality.
Quality circles are regular short meetings set up to aid work-related problems.
• 5 – 10 people attend the meeting in work time • Supervisor is nominated and runs the meeting • Flip Charts, audiovisual equipment, notice boards etc. are utilized • Problem areas are put forward by the group • Problems are prioritized • Information is collated, ideas are generated via brainstorming, force-field analysis etc. • Effectiveness, costs, savings, consequences to other departments etc... considered • Final solution is put forward to manager and implemented by the Quality Circle group
CASE STUDY: QUALITY CIRCLES AT WEDGWOOD
David Hutchins introduced the concept of Quality Circles to senior management, middle management and Unions at Wedgwood during December 1980. Training of the first 12 leaders started in January 1981, and the first of six Quality Circles started training at the end of that month, followed by six more a month later. David Hutchins then returned to train 12 more leaders in March 1981, and the process has continued at a steady pace since