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Human Computer Interaction
Heuristic evaluation is described as a review of guided by a set of heuristic.
a. Decide on an appropriate set of heuristics and perform a heuristic evaluation of the one of the prototypes you designed in stage 2.
-Some of the appropriate set of heuristics that would be used in stage 2 would include (Nielsen’s original heuristics): the visibility of the system status- here the system will ensure that its user keeps them informed of the current prices of tickets and commencing of cinema(Gross,2009).
-User control and friendliness is another heuristic aspect that is important in stage of the conceptual designs. This aspect allows flexibility of the functions such as do and undoes an action (Amant, 2004). A good aspect is cancelling a cinema ticket before issuing money to purchase the ticket.
-consistency and standards- users at the cinema ticketing application would not have to wonder what are the times in which the movies would commence for all people from different backgrounds (Preece, 2000). GMT time will be used as to promote, convenience.
Equally the Lo-fit prototype will enable on to choose the number of tickets, choose the seat suitable for cinema session, confirmation of the booking and the name of the cinema being aired.
-Error prevention is another heuristic that would be ideal for stage two. The system design would eliminate an error that may culminate as a result of human error and record the current issue for future correction.
-Help and documentation- documentation from the system (ticket issuing) is imperative in the ensuring that a purchase for a cinema ticket transaction is complete, hence promoting accountability of the system(Gross,2009). In addition any contact information about the premises or any other query should be used to enquire for any answer.
b. Redesign the software prototype to overcome
References: Amant, R.S. Horton, T.E.. Ritter, F.E ,(2004).Model-based Evaluation of Cell Phone Menu Interaction, CHI 2004, Vienna Austria, ACM Press, 343-350 Gross, T., Et al.(2009).Human-Computer Interaction - INTERACT 2009: 12th IFIP TC 13 International Conference, Uppsala, Sweden, August 24-28, 2009, Proceedings. New York City: Springer Preece, J. (2000). Online Communities: Designing Usability,Supporting Sociability. Wiley.