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Question 1
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Question In general, many companies are realizing diminished demand for "touch labor" and an increasing demand for "knowledge workers." Answer
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Question 2
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Question Knowledge workers are employees whose responsibilities focus on problem solving.
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Question 3
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Question A Human Resource Information System (HRIS) provides current and accurate data for control and decision-making by managers. Answer
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Question To proactively manage change, organizations should wait to see how external forces impact an organization's performance, then develop a plan to address those changes.
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Question One of the main reasons change efforts fail is that organizations do not create a sense of urgency.
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Question 6
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Question A firm's ability to compete through people depends upon its ability to manage human capital.
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Question 7
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Question Human capital is owned by the organization and is part of the company's core competencies.
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Question 8
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Question To build human capital in organizations, managers should focus on training programs in areas that cannot be transferred to competitors. Answer
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Question 9
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