Human Resource Management: Gaining a Competitive Advantage
Chapter 01 Human Resource Management: Gaining a Competitive Advantage
Learning Objectives
After reading this chapter, you should be able to:
Discuss the roles and activities of a company's human resource management function. page 5
Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability. page 15
Discuss how human resource management affects a company's balanced scorecard. page 28
Discuss what companies should do to compete in the global marketplace. page 44
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Learning Objectives
After reading this chapter, you should be able to:
Identify how new technology, such as social networking, is influencing human resource management. page 48
Discuss human resource management practices that support high-performance work systems. page 50
Provide a brief description of human resource management practices. page 56
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Strategic HRM
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Responsibilities of HR Departments
1. Employment and Recruiting 2. Training and Development 3. Compensation 4. Benefits 5. Employee Services 6. Employee and Community Relations 7. Personnel Records 8. Health and Safety 9. Strategic Planning
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Responsibilities of HR Departments
One employee dedicated to handle HR related matters is usually necessary in a company of ____ employees. A. 10-25 B. 25-50 C. 75-100 D. Above 200
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HR as a Business with 3 Product Lines
Business Partner Services Strategic Partner
Human Resources
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Strategic Role of the HRM Function
Time spent on administrative tasks is decreasing. HR roles as a strategic business partner, change agent and employee advocate are increasing.
HR is challenged to shift focus from current
operations to future strategies and prepare non-HR managers to develop and implement HR practices.
This shift presents two challenges: