IHT Insurance Agency: SWOT Analysis

In the first year here at IHT Insurance Agency, I feel that I have few strengths due to I am still learning the carriers, overall operations and some of the moving parts here at IHT. Over this past year I feel that I have gained the knowledge of the carriers and have successfully implemented that knowledge to our agents. Taylor and I worked together to come up with the onboarding procedures to make sure that everything is completed and the order of which the process needs to go and set up those procedures in Onenote. I gathered information and came up with a snapshot of each carrier as a guideline for our agents to help them streamline their learning process and use as an aide when searching for the right carrier.

As for areas of improvements