By: Shareeki Smith
Boston University
"IBM in the 21st Century: The Coming of the Globally Integrated Enterprise," HBS case 9-308-105, October 7, 2009
Abstract
In this Case Study, IBM illustrates a great example of taking a company to a global level by providing great leadership and making great decisions. IBM was able to notice their opportunity to provide their services outside the US and put together a plan to make sure it was successful. IBM also shows how they were able to go from being a hardware supplier to a software supplier, which opens up more opportunities for their company to survive even during hardships in the economy. In this case study, I will go into how IBM was able to get outside of the anchoring trap even through the economic challenges. IBM was able to think through their decisions and avoid the challenge of being bias in that process. Although many may think it as a trade out for IBM to take their business on a global level and offer employment outside of the US, it was indeed a great business plan. In this case study, I will discuss how IBM used great decision making to become so successful, how they were able to identify the red flags. Also how they were able to provide safeguarding in their management team when it comes to making these big decisions. At the end of this case study, we will understand what it takes to become a great leader, how to make good decisions; and understand the choices it takes to make a business success on a globally. (KANTER, 2009) IBM in the 21st Century: The Coming of Globally Integrated Enterprise (Case Study)
IBM Creates a Global force to become a integrated enterprise
IBM is a well know fortune 500 international machine according to an article posted by CNN IN 2012. In one of the most watched transfers of corporate leadership in modern history, IBM's top job went from Sam Palmisano to veteran IBMer Ginni