Each item has one correct answer. Mark your answers to questions 1 to 50 on the computer answer sheet.
1. ____ is the process of understanding and specifying in detail what an information system should accomplish.
a. Systems design
b. Automation
c. Systems analysis
d. Strategic planning
2. The ______ is an object-oriented system development methodology offered by IBM’s Rational Software.
a. Unified Process
b. structured system
c. class diagram
d. entity-relationship diagram
3. A(n) ____ to development is used when the exact requirements of a system or the users’ needs are not well understood.
a. systems development life cycle
b. adaptive approach
c. predictive approach
d. waterfall approach
4. ____ is organising and directing other people to achieve a planned result within a predetermined schedule and budget.
a. Risk management
b. Weighted scoring
c. Project management
d. Payback analysis
5. The ____ of the system determines the amount of effort, which then determines the time and cost of the project.
a. net present value
b. benefits
c. scope
d. ROI
6. The ____ is the sequence of tasks that determine the length of the project.
a. weighted path
b. payback path
c. projected path
d. critical path
7. Which of the following would NOT be an example of an actor in a use case?
a. Temperature gauge
b. Time
c. The system itself
d. An external system
8. Which of the following would be the best name for a use case?
a. Download song
b. Download
c. Song download
d. Song
9. The process of collecting a representative sample of documents, forms and records is known as:
a. sampling
b. prototyping
c. modeling
d. patterning
10. Which of the following is something you should do during an interview to determine system requirements?
a. Talk extensively to explain the system
b. Let the interviewee talk as long as they want to
c. Note nonverbal communication
d.