Preview

Ikea's Global Sourcing Challenge

Powerful Essays
Open Document
Open Document
2546 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Ikea's Global Sourcing Challenge
IKEA’s Global Sourcing Challenge: Indian Rugs and Child Labor (A)
Case Synopsis
IKEA is a “privately held, international home products company that designs and sells ready-to-assemble furniture such as beds and desks, appliances and home accessories” (www.worldisyouroyster.com). The company was established in 1943 by Ingvar Kamprad in Sweden when he was just 17 years old. Kamprad himself, who still owns the private company, is rumored to be the world’s richest man. IKEA is currently the world 's largest furniture retailer and arguably the most successful global retailer. Being one of the biggest global retailers, IKEA benefited a lot by the globalization of its business; IKEA’s target market is the global middle class who is looking for low-priced but attractively designed furniture and household items.
The company started as a home-furniture retailer in Sweden over 50 years ago. Throughout the years with the use of effective globalization, “IKEA managed to increase its business revenue and profit by selling and making home-furniture in different countries all over the world, and it has over 300 retail stores in more than 30 countries” (www.ikea.com). Other than that, they sell roughly 10,000 different products, which attract customers from different places all over the world. The basic assumption behind IKEA 's global strategy was “one-design-suits-all,” which meant that the company did not adapt to the local markets (www.salon.com).
The case “IKEA’s Global Sourcing Challenge: Indian Rugs and Child Labor ” is about IKEA’s development from a backyard company to one of the world’s largest furniture retailers, which has to deal with the issues of child labor and how they should behave considering economical issues and the company’s policy (Bartlett et al 8).

Case Questions 1. How should Marriana Barner respond to the question of IKEA to have a representative appear on the upcoming broadcast of the German video program?
Being an organization



Cited: Bartlett, Christopher A., Vincent Dessain, and Anders Sjöman. IKEA 's Global Sourcing Challenge: Indian Rugs and Child Labor (A). Boston, MA: Harvard Business School, 2006. Culture, Pop. “Ikea 's Third World Outsourcing Adventure -- in the U.S. - The Labor Movement - Salon.com.” Salon.com - Salon.com. Web. 25 Apr. 2011. <http://www.salon.com/news/the_labor_movement/?story=/tech/htww/2011/04/11/ikea_s _third_world_outsourcing_adventure_in_the_united_states>. "FAQ." Welcome to IKEA.com. Web. 25 Apr. 2011. <http://www.ikea.com/us/en/customerservices/faq>. Samy, L.A. ,and Vijayabascar, M. “Codes of Conduct and Supplier Response in the IKEA Value Chain.” October 3, 2006. http://www.inmotionmagazine.com/global/lasamy_ikea.html#Anchor-Key-11481 "The World Is Your Oyster! » Topic 1: Overview and Introduction to International Business." The World Is Your Oyster! Web. 25 Apr. 2011. <http://worldisyouroyster.host56.com/?cat=3>.

You May Also Find These Documents Helpful

  • Good Essays

    1) How should Marianne Barner respond to the invitation for IKEA to have a representative…

    • 1017 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    In the case, “Ikea’s Global Sourcing Challenge: Indian Rugs and Child Labor,” the stakeholders identified are Marianne Barner a business area manager for carpets with Ikea, child workers who may have been used to produce Indian rugs by suppliers, other suppliers, shareholders and employees of Ikea.…

    • 1535 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    About a year after the Swedish TV documentary on child labor aired, Marianne Barner, IKEA’s business area manager for carpets learned that a German TV station would soon air an investigative report naming one of IKEA’s Indian rug suppliers as a major employer of child labor. The supplier in question had signed the agreement with IKEA not to use child labor on pain of termination of its contract. The story was breaking at a time when the issue of child labor was getting more attention in the media. Moreover,…

    • 2458 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    1. How should Marianne Barner respond to the invitation for IKEA to have a representative appear on the upcoming broadcast of the German video program?…

    • 1020 Words
    • 5 Pages
    Good Essays
  • Good Essays

    1. Marianna Barner should decline the invitation for IKEA to have a representative appear on the upcoming forecast of the German video program. The producers of the documentary invited them to take part in a live discussion during the airing, and while this offer does sound beneficial for IKEA to educate the public and the producers of the current efforts taken to fight child labor, it would not be in their best interest. This is attributed to the fact that the producers refuse to let IKEA preview the video beforehand and that they are aware that the producers “planned to take a confrontational and aggressive approach” directly aimed at them. As a result, there is a very high possibility that the representative would then be blindsided with questions and then IKEA’s message of their efforts would not be portrayed accurately. Instead, IKEA should respond to the allegations by releasing their own statement allowing them to explain their efforts once they have had the opportunity to review all evidence and verify the credibility.…

    • 806 Words
    • 2 Pages
    Good Essays
  • Better Essays

    IKEA case

    • 974 Words
    • 3 Pages

    1. How should Marianne Barner respond to the invitation for IKEA to have a representative appear on the upcoming broadcast of the German video program?…

    • 974 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    IKEA and Marianne Barner are facing a very challenging issue. Because they were blind sided by the child labor issues with their supplier, they had to scramble to respond to the issues in a quick and appropriate manner. IKEA sent a legal team to Geneva to seek input and advice from the International Labor Organization on how to deal with the problem and to find out more about the child labor issues. They also hired a third party agent to monitor child labor practices in India and Pakistan and to conduct random audits to ensure there were no children working. They had all their suppliers sign a legal document stating that if a supplier employed children under legal working age that the contract would be cancelled. Ikea and Marianne felt that these actions would protect them. They reacted to this as a social issue, they did not ignore the problem and just hope that it would go away, they accepted responsibility and moved towards creating a plan to deal with the problem.…

    • 2088 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Ikea Child Labor

    • 1291 Words
    • 6 Pages

    If I were Marianne Barner, I would use the following strategies regarding IKEA’s continued operations in India.…

    • 1291 Words
    • 6 Pages
    Better Essays
  • Good Essays

    IKEA is a Swedish company producing home furnishing products at low prices. The company was founded in 1943 by Ingvar Kamprad and kept growing tremendously from 2 stores in 1964 to 114 stores in 1994. It's very useful to mention the ikea's vision that says "Creating a better life for the many people" for understanding the deep credo of saving cost among all the departments of IKEA, everything that IKEA does has the aim of reducing price to the customer. Besides its success stories, the company has faced environmental and social issues. The environmental issue of Formaldehyde was solved but sales dropped by 20% in Denmark. In 1992, the company got the same issue, which cost IKEA around $7 million. IKEA learned a lesson; publicity can bring a big loss in sales, not considering the damage to the brand image. In the spring of 1995, another film is threaten to be shown on German television about children working at looms at Rangan Exports, an Indian company used by IKEA, and the producer then invited IKEA to send someone to take part in a live discussion during the program. These events urged the company to consider environmental and social issues more seriously. It is very important to focus to the long term contract that IKEA establishes with its suppliers, in fact they promote "to develop long-term business partners", and they also say "...We are in this for the long run" always with the aim of reducing cost and creating a faithful relationship. On the process of globalization, IKEA needs to get the cheapest suppliers and therefore goes to countries that offer cheap labor. When IKEA set its suppliers in these countries, it could not avoid these problems. The fact that IKEA does not have its own manufacturing facilities; instead it uses subcontracted manufacturers all over the world for supplies makes it more complex and difficult to keep track of the company’s suppliers and subsuppliers (almost 2300 suppliers in 70 countries and a range of 11200 products). It is…

    • 1234 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Ikea Case Essey

    • 1616 Words
    • 7 Pages

    1) Marianne Barner, IKEA business area manager for Carpets, should definitely accept the invitation to appear on the upcoming broadcast of the German video program. Indian rugs account for a small part of IKEA`s turnover, maintaining IKEA’s reputation, brand and image is imperative. Thus, Barner must act according to Item 8 of “A Furniture Dealer`s Testament” – “Taking responsibility – A Privilege”. During the video program Miss Barner must admit in calm and cooperative way even when aggressively confronted, that IKEA`s suppliers in India are using child labor. She needs to add that IKEA is currently addressing this issue. As a top manager of IKEA carpet division, she has to explain key points on the case and assure the audience that she personally along with IKEA management will investigate and take appropriate actions to respect and protect above all the lives of the children she had seen in India. As IKEAs vision states: “Creating a better everyday life for the many people”, keeping it in mind and remembering IKEA`s behavioral norm such as “the true IKEA spirit is founded on an willingness to assume responsibility”, Miss Barner is going to up hold these visions.…

    • 1616 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Business Case 1 IKEA

    • 461 Words
    • 2 Pages

    1.How should Marianne Barner respond to the invitation to have an IKEA representative appear on the German video program?…

    • 461 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    A) How should Marianne Barner respond to the invitation for IKEA to have a representative appear on the upcoming broadcast of the German video program?…

    • 982 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    1. How is the company’s and public’s view of “what makes IKEA who it is” related to this supply chain controversy? Specifically, how should Marianne Barner respond to the invitation for IKEA to have a representative appear on the upcoming broadcast of the German video program?…

    • 409 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    How should Marianne Barner respond to the invitation for IKEA to have a representative appear on the upcoming broadcast of the German video program?…

    • 1257 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    IKEA – THE GLOBAL RETAILER IKEA may be the world’s most successful global retailer. Established by Ingvar Kamprad in Sweden in 1943 when he was just 17 years old, today the homefurnishing superstore has grown into a global cult brand with 230 stores in 33 countries that host 410 million shoppers a year and generate sales of €14.8 billion (±R141 billion). Kamprad himself, who still owns the private company, is rumoured to be the world’s richest man. IKEA’S target market is the global middle class who is looking for low-priced but attractively designed furniture and household items. The company applies the same basic formula worldwide. Open large warehouse stores festooned in the blue and yellow colours of the Swedish flag that offer 8 000 to 10 000 items, from kitchen cabinets to candlesticks. Use wacky promotions to drive traffic into the stores. Configure the interior of the stores so that customers have to pass through each department to get to the checkout. Add restaurants and childcare facilities so that shoppers stay as long as possible. Price the items as low as possible. Make sure that product design reflects the simple clean Swedish lines that have become IKEA’s trademark. And then watch the results – customers who enter the store planning to buy a R280 coffee table end up spending R3 500 on everything from storage units to kitchenware.…

    • 1351 Words
    • 6 Pages
    Good Essays