Implementing Change Paper
Implementing Change
Vilma Balanta
HCS/ 475
November 10,2014
Dr. Llyod Ford
Implementing Change
Implementing change in any area of an organization can be challenging. Change can be good and bad. Change is not always easy to adapt too. According to Charles Darwin, "it is not the strongest of the species that survives, or the most intelligent, but the one most responsive to change". It is important that the manager has a plan of action before trying to implement any change. This paper will discuss the manager's role and responsibility in implementing change in the department. How should a manager successfully handle staff resistance to change and the paper will define each step of the change process.
Manager’s role and responsibility The role a manager takes in any company when implementing change has to be aware of the three distinct categories that could be changed. First there is a change in people; this is how people relate to each other and how implementing a change would affect how the organization functions more effectively. To do this, the manager must relay to the staff why the change is necessary to the organization. "The explanation must be detailed enough to encourage a personal investment on the part of the staff for the success of change" (Ezine Articles, 2008) In order to implement a successful change everyone must see and understand the same picture and how it will benefit not only the organization but themselves. Change in the workplace may affect an employee’s livelihood either positively or negatively. People respond positively to change and with enthusiasm if it benefits them and they are included in the change process. The second area where change can occur in an organization is in the processes, this is the area that deals with the way things are done and handled in an organization. A manager should remember that no one knows the need to change a process better than the people who use them day to day. It is important to involve the
Vilma Balanta
HCS/ 475
November 10,2014
Dr. Llyod Ford
Implementing Change
Implementing change in any area of an organization can be challenging. Change can be good and bad. Change is not always easy to adapt too. According to Charles Darwin, "it is not the strongest of the species that survives, or the most intelligent, but the one most responsive to change". It is important that the manager has a plan of action before trying to implement any change. This paper will discuss the manager's role and responsibility in implementing change in the department. How should a manager successfully handle staff resistance to change and the paper will define each step of the change process.
Manager’s role and responsibility The role a manager takes in any company when implementing change has to be aware of the three distinct categories that could be changed. First there is a change in people; this is how people relate to each other and how implementing a change would affect how the organization functions more effectively. To do this, the manager must relay to the staff why the change is necessary to the organization. "The explanation must be detailed enough to encourage a personal investment on the part of the staff for the success of change" (Ezine Articles, 2008) In order to implement a successful change everyone must see and understand the same picture and how it will benefit not only the organization but themselves. Change in the workplace may affect an employee’s livelihood either positively or negatively. People respond positively to change and with enthusiasm if it benefits them and they are included in the change process. The second area where change can occur in an organization is in the processes, this is the area that deals with the way things are done and handled in an organization. A manager should remember that no one knows the need to change a process better than the people who use them day to day. It is important to involve the
References: Chapman, A. (2012). Change management. Retrieved from http://www.businessballs.com/changemanagement.htm CLAS. (2011). Retrieved from http://http://www.clashealth.org/steps-to-quality-improvement- overview.html Ezine Articles. (2008). Retrieved from http://ezinearticles.com/?Implementing-Change- Management-in Your-Business Ratini, B. (2011, January 31). The manager’s role in implementing change. Retrieved from http://execclub.org/?p=488