Communication is an important process of transferring information. The most important components of communication are: the sender, the receiver, a message and the feedback. First the sender who is the person or entity that is sending a message with information. The receiver gets the message from the sender. After receiving the message, he tries to encode the message and prepares a proper answer which is called, the feedback. Communication is an essential part of this modern world; being used all the time in business, pleasure, sport or many other situations.
There are different types of communication, verbal and nonverbal communication. Nonverbal communication is communicating without words but through gesture, body language, facial expression and eye contact. A clear message can be send to a receiver who will understand this correctly. Verbal communication is communicating with words. Most people believe this is the most but in reality verbal communication is only utilized 35% and nonverbal communication 65%.
Problems can also quickly interfere when people communicate, these are called communication barriers. Types of barriers are interpersonal barriers, this happens when people are not able to listen objectively to the message. Selective listening, which is when the receiver is only partly listening with all his attention to the message. The environment can also be a barrier, noise surrounding from people. Important is to evaluate what potential barriers can be affecting for the delivery of the message as well the receiving feedback. Communication channels are another important issue.
In the past only face-to-face interaction was possible but with new technologies like phones, computers and others to give a total new way of communication possible. One of the biggest technological inventions are the social network sites like Facebook and Twitter. Facebook is used by millions and millions of people all over the world. Facebook is based on