Reflective Account On Communication
Introduction
In this report, I will be evaluating the Communication and Values which I used during my two day placement. For my placement, I worked with individuals with specific needs in a PMLD unit (Profound and Multiple Learning Difficulties)-although I mainly came across service users with Cerebral Palsy. The service user’s ages ranged from eighteen to late twenties although I was informed by a carer at the unit that the services users’ mental capabilities ranged from 1-9 years old. I did some group work with mixed ability service users, however I also had many 1-1 sessions which were supervised by staff that worked at my placement.
Background Information:
I organised this placement in advance during July 2014 after I visited the unit …show more content…
Types of communication:
People can communicate with others in many different ways, depending on the messages being sent and the context by which it’s being sent. Some people cannot communicate verbally so they have alternative non-verbal ways of communicating. Consequently, there are many different of types of communication.
Types of communication based on the communication channels used are:
• Verbal Communication (including Oral communication and written communication)
• Nonverbal Communication
Verbal communication:
Verbal communication is defined as a form of communication in which a message is transmitted through using words, either by written text or by words which are spoken orally.
1. Oral communication- uses spoken words and is influenced by the speaker’s speed, pitch, tone, volume and clarity of their speech. The advantages of oral communication includes the fact that it offers quick feedback where each person can visibly see the person in which they are talking to, therefore both people can read each other’s facial expressions and body language (nonverbal communication). This is important as it helps both people to assess whether or not they can trust the other person and what they are …show more content…
Written Communication- uses written words or symbols to communicate which can be hand-written or printed. The message can be influenced by the style of the writing, the grammar and vocabulary which is used and how clearly the words are written. The advantages of written communication includes that messages can be altered and re-read unlimited times before they are sent. Another advantage is that a record of what is sent or received in the message can be kept. Finally, a written message allows the person receiving the message to properly understand what is being said.
Nonverbal communication:
Nonverbal communication is defined as the sending and receiving of messages which do not contain words; including a person’s tone of voice, facial expressions, body language, posture and gestures used.
Nonverbal communication consists of the following three principles:
1. Appearance- The speaker’s cleanliness and tidiness, style of clothes, use of cosmetics and their hairstyle. The surroundings also influence communication, for example the environment (indoors or outdoors), the size of the room or space and the
In this report, I will be evaluating the Communication and Values which I used during my two day placement. For my placement, I worked with individuals with specific needs in a PMLD unit (Profound and Multiple Learning Difficulties)-although I mainly came across service users with Cerebral Palsy. The service user’s ages ranged from eighteen to late twenties although I was informed by a carer at the unit that the services users’ mental capabilities ranged from 1-9 years old. I did some group work with mixed ability service users, however I also had many 1-1 sessions which were supervised by staff that worked at my placement.
Background Information:
I organised this placement in advance during July 2014 after I visited the unit …show more content…
Types of communication:
People can communicate with others in many different ways, depending on the messages being sent and the context by which it’s being sent. Some people cannot communicate verbally so they have alternative non-verbal ways of communicating. Consequently, there are many different of types of communication.
Types of communication based on the communication channels used are:
• Verbal Communication (including Oral communication and written communication)
• Nonverbal Communication
Verbal communication:
Verbal communication is defined as a form of communication in which a message is transmitted through using words, either by written text or by words which are spoken orally.
1. Oral communication- uses spoken words and is influenced by the speaker’s speed, pitch, tone, volume and clarity of their speech. The advantages of oral communication includes the fact that it offers quick feedback where each person can visibly see the person in which they are talking to, therefore both people can read each other’s facial expressions and body language (nonverbal communication). This is important as it helps both people to assess whether or not they can trust the other person and what they are …show more content…
Written Communication- uses written words or symbols to communicate which can be hand-written or printed. The message can be influenced by the style of the writing, the grammar and vocabulary which is used and how clearly the words are written. The advantages of written communication includes that messages can be altered and re-read unlimited times before they are sent. Another advantage is that a record of what is sent or received in the message can be kept. Finally, a written message allows the person receiving the message to properly understand what is being said.
Nonverbal communication:
Nonverbal communication is defined as the sending and receiving of messages which do not contain words; including a person’s tone of voice, facial expressions, body language, posture and gestures used.
Nonverbal communication consists of the following three principles:
1. Appearance- The speaker’s cleanliness and tidiness, style of clothes, use of cosmetics and their hairstyle. The surroundings also influence communication, for example the environment (indoors or outdoors), the size of the room or space and the