Dear Colleagues, This ‘bumper’ issue says so much, what more to say! But one tries Let’s begin with business. As soon as the initial feelers of recovery were felt, the partners got into the driver seat. Be it strategizing at the APMM and internal meetings, enhancing visibility through seminars or saying a sincere thank you through our dinners - we were on the move! And this year the APMM was different, not just in terms of content, issues or interactions, which seems to ever increase; but in terms of participation by our associates from Pune, Ahmedabad and Chandigarh. Kudos to them for gelling as a team and contributing so much to our efforts. Wow! 19 years have flown by. My before and after photographs clearly tell a story. Anniversary was fun and I was persuaded into exhibiting my 2 left feet, thanks to the young ladies there. One should remain alert and not get talked into unfair deals by the so called ‘fairer’ sex. Next anniversary, I come better prepared with dancing lessons! What a pleasure to have in our midst so many new faces (and such wonderful people too), many well deserved movements upwards and so many possibilities to look forward too. Are you all ready to roll? As regards my affirmation, let’s see which left leg steps forward first….. Keep working, keep partying.
issue XXXIII January-March 2010
INDIAN SERVICE INDUSTRY
The service industry forms the backbone of social and economic development of a country. It has emerged as the largest and fastest-growing sectors in the world economy. The service sector has shown a growth rate higher than that of agriculture and manufacturing sectors. This sector covers a wide range of activities, such as trading, transportation, communication, financial, real estate and business services. In India, the services sector, as a whole, contributed as much as 68.6 per cent of the overall average growth in gross domestic product (GDP) between the years 200203 and 2006-07. The