The researchers named the Company as XYZ to keep the confidentiality of the real company’s data. The said company is a leading manufacturer of electric ignition or starting equipment for internal combustion engines. Some of their products include automotive wiring harness, electronic gas injection harness, engine room harness, main harness, body harness, airbag harness, instrument harness and compartment harness. The company’s advantage is by being a registered BOI (Board of Investment). They excel in the development of products to meet each of their key market’s unique specifications and requirements. An international company supervised and they only exports products. The company imports some of their raw materials in other country with a zero tariff fee. While the other percents of raw material are locally distributed like connector/terminal, protectors/relay cover, PVC sheets, wires, etc. The most valuable assets the company are their reputation and strong relationships with their customers. Their objective is to become a glorious company and become number one in quality that’s why they continuously improve their processes and products.
II. Objectives The objectives of the study are:
1) Evaluate the existing processes of the company.
2) Identify sources of variations and opportunities for improvements for a specific business process.
3) Apply the basic DMAIC (Define – Measure – Analyze – Improve – Control)