Preview

Information Technology Acts Paper

Good Essays
Open Document
Open Document
661 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Information Technology Acts Paper
Information Technology Acts Paper
Anthony W Brown
BIS/220 Introduction to Computer Applications and System
Thomas Klopfer
May 8, 2011

For many years the Congress or Federal Government had to step into help and protect consumers by creating lawful Acts. Some of these acts are: the Family Educational Rights and Privacy Act (1974), Fair Credit Reporting Act (1970), Computer Fraud and Abuse Act, (1986), The Telephone Consumer Protection Act (1991), and Do not Call Implementation Act (2003). Presently the Federal Government has numerous acts that authorize the government to implement consumer protection; however, this paper will address only two of them. We will discuss the Telephone Consumer Protection Act (TCPA) of 1991 and the Do not Call Implementation Act of 2003.
Information technology has increased significantly over time. The caller Identification technology and other telephone number capturing systems have placed the consumer at the mercy of telemarketers and other nuisance callers. The increasing use of the advanced information technology such as automated and prerecorded messaging to consumer homes caused many complaints to government authorities. The Congress and the Federal Communications Commission (FCC) established the TCPA, and 12 years later the Do Not Call Implementation Act. According to Federal Communications Commission (2008), the Telephone Consumer Protection Act (TCPA) of 1991 was created by Congress to ensure that telephone marketing callers, “provide his or her name, the name of the person or entity on whose behalf the call is being made, and a telephone number or address at which that person or entity can be contacted.” Unwanted telemarketing calls often interrupted something important, and there is no callback number, and no way to reach the caller, to say do not call again. These are some of many consumer concerns about unsolicited telephone marketing calls that caused the establishment of the TCPA and the national Do Not

You May Also Find These Documents Helpful

  • Powerful Essays

    Gm520 Week2

    • 942 Words
    • 4 Pages

    The agency that controls this regulation is the Federal Trade Commission (FTC). The proposal involves protecting the privacy of consumers, by giving them a choice in whether or not they will not to receive telemarketing calls, by adding themselves to a “Do Not Call” List. The proposal has gone through several revisions already. In this most recent proposal, it is in regards to the fees charged to agencies who which to receive access to the list, and further how the rules surrounding the list once they obtain access, most importantly being that they will not be able to share the list and spilt the fees associated with the list.…

    • 942 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Call trace is a premium service option provided by AT&T that is available to corporate bodies and individuals who receive threatening, harassing and obscene calls that warranty legal action. It is either available at a fee or at an upfront payment with the company. This service allows you to initiate an automatic trace for the last call that you’ve received. To achieve this, you either activate the option by dialing the designated code *57 or by dialing 1157 if are you are using a rotary dial phone. The information received is recorded by the company but is kept private and confidential. To successfully trace a call, the following step by step procedure should be followed; immediately after receiving the call, hang up the phone or receiver and wait for a dial tone. Press or dial the activation code *57 or dial 1157 if you have a rotary press or dial phone. Wait for a confirmation message that will notify you if the call has been successfully traced. You will then receive instructions and a number to call in case you want to take a legal action. However, if the trace will be unsuccessful, you will receive an error message that will notify you that the given call is untraceable. AT&T usually records and saves the information i.e. date, time and phone number until you call them at 800.288.2020 if you want to pursue criminal investigations. You will then receive an authorization form to sign before the phone number is disclosed and given to the law enforcers for investigation. Ultimately, you will be required to work with the team of investigators to provide any moral support where necessary. For future reference, follow up on the case and obtain any crucial information for documentation purposes. This would include such details as; the police case number, the law enforcement person handling the case and the telephone number of the law…

    • 333 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Unit 2 Assignment 1

    • 603 Words
    • 3 Pages

    The Telecommunications Act of 1996 says that Baby Bells have to sell space on their existing landline…

    • 603 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Mullinex, L. S. (2012, January). Confusion over the Telephone Consumer Protection Act. Social science research network, 34(20), 9.…

    • 453 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Unit 107

    • 1747 Words
    • 7 Pages

    Modern telephone systems offer a variety of features. Some are essential communication tools; other features that people will likely use on a more discretionary basis. One common and frequently used feature of today’s telephone systems is voice mail. If you can’t take am incoming call, voice mail allows callers to record messages which you can access at your convenience. An auto-attendant feature, useful for businesses, consists of a centralized recorded message to greet callers and direct their calls to the right numbers. You can use a phone systems conference – calling feature to allow a number of people to participate in a call at the same time. Each system allows different numbers of people to participate, and all remain on the call until they hang up. Telephone systems offer various features for managing incoming calls, one useful feature is call transfer, which allows me to transfer calls from my number to another number. Another much used feature is call holding if you are on the phone and receive an incoming call, you can put the first call on hold and attend to the second call. One more feature within the trust is call mute/secrecy, with allows me to mute the call so that the person on the other end of the phone can’t hear what I’m discussing, which helps with confidentiality because they can’t hear client or patient information.…

    • 1747 Words
    • 7 Pages
    Good Essays
  • Good Essays

    According to the Retail Council of Canada, protecting the consumer’s information is more difficult than people think. "We're getting phone calls every day from…

    • 666 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The introduction of automated systems for automated calls and messages to people as well as fax machines introduced a consumer burden. Beyond these calls being disruptive when received late or early to the recipient, the calls were also costly when to certain types of phone lines. Recipients that would receive these calls on their cell phones or paging devices would often have to pay for their minutes and usage. This added up over time to be a burden on the recipient.…

    • 674 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In today’s volatile information era, information technology has revolutionized advertisement methods to consumers. The use of advancement in information technology, such as automated and prerecorded messages caused numerous controversies and complaints to the government authority. This engaged the Federal government and Congress to intervene in the protection of the consumers. The Federal government and Congress had create statutes, such as Telephone Consumer Protection Act (TCPA), 1991, and Do Not Call Implementation Act, 2003 that prohibits or blocked unsolicited advertising via communicational devices. This report will illustrate the advances in information technology that resulted in new ethical issues necessitating the creation of each act?…

    • 604 Words
    • 3 Pages
    Good Essays
  • Good Essays

    There are numerous amounts on Acts out there that protect web users; the Children’s Internet Protection Act, also known as CIPA and The Children’s Online Privacy Protection Act also known as COPPA are two Acts that protect what children’s see in the internet or their personal information on the web.…

    • 559 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Legal Essay consumer law

    • 1257 Words
    • 4 Pages

    A consumer can be defined as someone who buys the goods or services purchased for private use or consumption. The effectiveness of the law in protecting consumers has been effective but also non-effective because an assessment of its effectiveness can only be reached by a realisation of the development of consumer law in Australia. The legislation applies legal measures like laws such as the Trade Practices Act 1974 (cth), Consumer Protection Act 1969 (NSW) to help protect consumers. A wide variety of non-legal measures exist which aim to achieve justice for consumers. These include redress and remedies such as self-help and the media; however the legislation is quite ineffective in areas of consumer protection such as occupational licensing and contract rights.…

    • 1257 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Info Technology

    • 461 Words
    • 2 Pages

    Today’s families are living in an age where technology plays a major role. One can expect to encounter different options when it comes to choosing a cable provider. In the paragraphs to come, we will discuss the Cable Communications Act of 1984. Fair Credit Reporting Act, 1970 will also be discussed when answering the question what were the advances in information technology that resulted in new ethical issues necessitating the creation of each act.…

    • 461 Words
    • 2 Pages
    Good Essays
  • Good Essays

    After sitting down to a family meal, it is not an uncommon event for the telephone to ring. No one likes an interrupted meal, and even the call of a close friend can be unwelcome. Anymore, one would be lucky if that call were even from an acquaintance. Telemarketing is an intrusive marketing tactic that should not be used.…

    • 723 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Technology has changed people’s life in many different ways but not always for the best or even to improve their life but to do badly in the world. Like they say that a person can change behind closed doors so can peoples ethics. As for example the No Electronic Theft (NET) Act in 1997, how many of us sometimes are will wait for a CD or movie to come out and when we think about going to buy it or even see it the movie in theater, especially if we have a normal size family of people. There easy could be a hundred dollars for a trip to the movie but when there might be a place where you know they sell black market or even a website online. That where the No Electronic Theft (NET) Act in 1997 comes in place for people make or even reproduce or share copies of copyrighted work. Before this law people would sell and copied software programs, movies, games and even songs for profit gain. It carries a maximum penalty of three years and a huge fine of 250,000. But if it shows that person was doing it for nonprofit gain they could face no chargers or minimum penalties but still if we sit down and realize where the ethics are. The other law that caught my eye during the homework assignment was Telephone Consumer Protection Act (TCPA), 1991 since right after working in a call center for two years after my high school day with all honestly I didn’t seem to know what was important that our personal honestly and ethics is more important than the companies and if that company doesn’t have the honest ethics maybe isn’t the right place for someone. I know that sometimes be get call by telemarketer all day and sometimes we tell them we want to be on the Do Not Call Registry. Because of the problem with telemarking that they call to early or two late they have rules and it’s where the Telephone Consumer Protection Act (TCPA), 1991 comes in two place where if you telemarked you want on the Do Not Call List and from there on it…

    • 441 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Do not Call Registry: Registering here is one of the effective ways to stop such calls. There is a National do not call registry in most of the countries and by registering your mobile number there, you can stop any unsolicited commercial communication in the form of phone calls or message. Telemarketer is supposed to verify in the do not call registry database before making any telemarketing call to make sure they are not calling someone who have registered to avoid penalties.…

    • 432 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Miss

    • 513 Words
    • 3 Pages

    The call actually cost lot if you need contact witch customers which are out of country. As well when the customer will pass information you can something wrong understand and pass to someone in this form. This can create big problems for company.…

    • 513 Words
    • 3 Pages
    Satisfactory Essays