A great potential for added value lies in the proactive linking of information systems development activities to strategic business planning in the management area. Effective use of the information systems function to aid in the process of surfacing organization wide tacit knowledge and actively integrating it into the existing organizational culture are explored. There is an importance of IT participation in the planning of organizational strategies. Technology-mediated communications and learning as the keystones of the knowledge building process are also used in the strategic role of IT in management.
The role of IT in achieving the organization's strategic development goals has been an area of constant debate. Top management staff was crucial for the successful transition to the new technology. Through the development of an intranet and database system there is now greater management control, all departments have greater access to information, this enables them to function more effectively and efficiently, and since projections are more accurate or now available, management can make long-term strategic plans. These improvements and developments to the business system will improve operational