INTEGRATIVE CASE 7
INTEGRATIVE CASE 7.0 THE PLAZA INN by Gary W. Mullings
Wilmington University
Author Note
Gary W. Mullings, MBA with a Concentration in Management Information Systems, Wilmington University.
Correspondence vis-à-vis this article should be addressed to Gary W. Mullings,
1025 N. Madison Street, Wilmington, DE 19801. E-mail: gmull62046@wildcats.wilmu.edu
INTEGRATIVE CASE 7.0 THE PLAZA INN
Abstract 3
Introduction 4
THE EXTERNAL ENVIRONMENT 5
COORDINATION AND CONTROL 7
DECLINE STAGE 8
RECOMMENDATIONS 9
Conclusion 14
References 15
Abstract
The subject for observation in this case study is The Plaza Inn (the company), a hospitality entity located in Kansas City, KS a franchise member of a French hotel affiliate group called Relais & Chateaux. The company is a 50-room hotel in operation since the 1920’s owned by two entrepreneurs, 20 limited partners and run by a single general manager. It’s a fantastic hotel with a rich European history, the history of which could come to an untimely end as the company is currently in a stage of decline. The company needs solutions to the many issues perplexing management. These issues must be resolved or the company faces possible dissolution.
This analysis will examine the design and structure of the company within the context of the various contingency factors, such as strategy, environment and technology.
Recommendations of changes needed to the organizational design and inter-departmental structure that could be used to remedy the issues of the organization will be identified.
INTRODUCTION
According to Daft, L. R. (2012, p.12), an organization is a “social entity that is goal-directed, designed as deliberately structured and coordinated to perform specific activity and is linked to the external environment. An organization is not a building or a set of policies and procedures; organizations are made up of people and their relationships with one another.” Based on this it is safe to say that
Wilmington University
Author Note
Gary W. Mullings, MBA with a Concentration in Management Information Systems, Wilmington University.
Correspondence vis-à-vis this article should be addressed to Gary W. Mullings,
1025 N. Madison Street, Wilmington, DE 19801. E-mail: gmull62046@wildcats.wilmu.edu
INTEGRATIVE CASE 7.0 THE PLAZA INN
Abstract 3
Introduction 4
THE EXTERNAL ENVIRONMENT 5
COORDINATION AND CONTROL 7
DECLINE STAGE 8
RECOMMENDATIONS 9
Conclusion 14
References 15
Abstract
The subject for observation in this case study is The Plaza Inn (the company), a hospitality entity located in Kansas City, KS a franchise member of a French hotel affiliate group called Relais & Chateaux. The company is a 50-room hotel in operation since the 1920’s owned by two entrepreneurs, 20 limited partners and run by a single general manager. It’s a fantastic hotel with a rich European history, the history of which could come to an untimely end as the company is currently in a stage of decline. The company needs solutions to the many issues perplexing management. These issues must be resolved or the company faces possible dissolution.
This analysis will examine the design and structure of the company within the context of the various contingency factors, such as strategy, environment and technology.
Recommendations of changes needed to the organizational design and inter-departmental structure that could be used to remedy the issues of the organization will be identified.
INTRODUCTION
According to Daft, L. R. (2012, p.12), an organization is a “social entity that is goal-directed, designed as deliberately structured and coordinated to perform specific activity and is linked to the external environment. An organization is not a building or a set of policies and procedures; organizations are made up of people and their relationships with one another.” Based on this it is safe to say that
References: Daft, L. R. (2012). Organization Theory & Design 11e. Mason, OH: SOUTH-WESTERN, Cengage Learning.