In the nursing profession patient safety and satisfaction is greatly stressed and very important, thus I chose to do my leadership change project on intentional one hour rounding and how it affects patient safety, specifically falls, and patient satisfaction. To bring this vision to a reality it was important to understand the problems and to set measurable goals for achieving them. It was also important to gain knowledge from other leaders in the community and health care field to have a better understanding of the pitfalls that I could come into contact with while working toward a solution.
My practicum experience has broadened my horizons and allowed me to understand what leadership qualities are and how a …show more content…
The problem within the organization is patient falls and below average patient satisfaction scores. The area in which we reside and work has a growing amount of elderly people. According to “Statistics Related to Falls in United States” (2007), the leading cause of death related to injury is falls in individuals over the age of 65. “One out of three adults age 65 and older gets injured from falls every year” (“Speak Up: Reduce your risk of falling”, 2011). The other issue is low patient satisfaction scores. This was evident when analyzing the survey by the “U.S. Department of Health & Human Services” (2011), when patients were asked if they would give GCMC a 9/10 rating 60% wrote yes but compared to the state average of 63% and national average of 67% GCMC is below average. Another question that was asked is if you as the patient would report “yes” that you would defiantly recommend this hospital; the results were 64% for GCMC, 67% for the state, and 69% nationally. In both questions GCMC is below state and national averages. Leaders within in the organization are constantly striving for better HCAHP scores especially in these economic times because Medicare/Medicaid reimbursement falls solely on these …show more content…
Inside of each room will be a checklist (Figures 1 & 2) for a nurse, nursing assistant, and supervisor’s initials by each hour. The nurse manager/supervisor must make rounds in the beginning and end of each shift. For the patient, it may be a good idea to write the next time someone will be in the room on a dry erase board so they are always aware and their expectations are met. SPCU at Gulf Coast Medical Center is currently initiating this plan but decided to change the name from intentional one hour rounding to patient safety and comfort rounding which is a great idea because it specifically explains the reasons for the rounding to the