INTERACTIVE INTERVIEW/SESSION: MANAGING TRAVEL EXPENSES
QUES 1: What kinds of systems are described here? What valuable information do they provide for employees and managers? What decisions do they support?
Answer: Firstly, Transaction Processing Systems are in place. The system is seen as keeping track of elementary activities and transaction such as inputting of the expense data via a web interface from whether they are working with a computer, telephone, and palm handled device .In tracking, the system is seen to automatically import travel and expense data from credit cards.
Secondly, there is also Human Resource System which is seen to capture number of employees, positions and spell out their job requirements.
Furthermore, there is the Enterprise System which seeks to automate the entire system to work to work together, thus executing the business process across different levels to achieve managerial efficiency and customer satisfaction.
Finally, Executive Support System is also seen in place where with just the click of the mouse, reports approved boosting accuracy and productivity.
From the above, Transaction Process System spells out rules for the staff to comply with as well as creating a maximum amount for airfare, hotel rooms and meals. It tracks vendors as well as how expenses are run.
On the part of managements, the Transaction Process Systems helps in monitoring of expenditure. Management through the help of the Enterprise system gets a feed back on activities as well as return on investment. It also assists in making preferences as regarding vendor services.
QUES 2: What problems do automated expense reporting systems solve for companies? How do they provide value for companies that use them?