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Internet abuse
Extended Essay: Internet Abuse in the Workplace

Student Number: 2122026

Year: 2014

Course: 10 weeks pre-sessional course (Block B)

Tutor: Graeme Givan

Internet Abuse in the Workplace

Modern society is the internet age. The internet has been adopted in different industries including business and it has its drawbacks in business. It can cause internet abuse in the workplace. Internet abuse in the workplace is an unacceptable behavior which means surfing the internet for personal affairs in the workplace and breaking principles of corporations. Employees can get access to the internet in the workplace and do non-work related network activities. Non-work related network activities can distract employees’ attention and they can not accomplish their job tasks efficiently. Internet abuse may cause loss in terms of productivity, revenue and corporate image. Corporations need to pay attention to this problem. The purpose of this essay is to evaluate solutions which are used to solve internet abuse in the workplace. This essay will be divided into two main parts. The first part focuses on finding causes of internet abuse in the workplace and describing these causes. The analysis and evaluation of solutions are in the second part.

The causes of internet abuse in the workplace are the key aspect to solve this issue. Young (2001) shows that the proportion of staff who send maximum 5 private emails per day in the workplace is 47%, the proportion of staff who send maximum 10 private emails per day in the workplace is 32% and the proportion of staff who receive 20 private emails per day in the workplace is 28%. In the workplace, Young (2001) also found that 20% of employees log on to cybersex websites (Young, 2001). In modern society, people are accustomed to using social network software such as checking their E-mail, Facebook and Twitter. Data shows that the number of registered users on Facebook is approximately



References: Chen, J. V., Chen, C. C., & Yang, H. H. (2008). An empirical evaluation of key factors contributing to internet abuse in the workplace. Industrial Management & Data Systems, 108(1), 87-106. Deibert, R., Zittrain, J. L., Palfrey, J., & Rohozinski, R. (2012). Access contested: security, identity, and resistance in Asian cyberspace. MIT Press, PP. 177-194. Effing, R., van Hillegersberg, J., & Huibers, T. (2011). Social media and political participation: are Facebook, Twitter and YouTube democratizing our political systems?. In Electronic participation (pp. 25-35). Springer Berlin Heidelberg. Galletta, D. F., & Polak, P. (2003). An empirical investigation of antecedents of Internet abuse in the workplace. SIGHCI 2003 Proceedings, 14. Griffiths, M. (2003). Internet abuse in the workplace: Issues and concerns for employers and employment counselors. Journal of Employment Counseling,40(2), 87-96. Tabak, F., & Smith, W. P. (2005). Privacy and electronic monitoring in the workplace: A model of managerial cognition and relational trust development.Employee Responsibilities and Rights Journal, 17(3), 173-189. Woon, I. M., & Pee, L. G. (2004). Behavioral factors affecting Internet abuse in the workplace-an empirical investigation. SIGHCI 2004 Proceedings, 5. Young, K. S. (2001). Managing employee internet abuse: a comprehensive plan to increase your productivity and reduce liability. Employee Internet Management, 1-37. Young, K. S., & Case, C. J. (2003). Employee internet abuse: Risk management strategies and their effectiveness. Proceedings of the American Society of Business and Behavioral Sciences, 10, 21-24.

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