Internet. How to Fix Winsock 02
There are a few things that Benson can do to figure out his connectivity problems. After searching windows help and using Google I came up with some steps for him to follow in order to solve the problem. Starting with information through Windows Help, the first thing that Benson needs to do is check his network connections by opening up Network diagnostics. He will then check to make sure all cables are connected properly. Since he is trying to connect to another computer he will need to have file and printer sharing enabled on his computer. If his problem began after he installed new software then he will need to check his connection settings to see if anything has changed. To check network discovery he will need to make sure that network discovery is turned on. Again, since he is trying to connect to other pc, he needs to make sure sharing is enabled. There needs to be at least one shared folder. Once this is completed he will need to make sure that all the computers he is trying to connect to be in the same workgroup.
Benson should then go online to the manufacturer website to download and install any latest firmware that is available for his router; he can also download and install any latest versions of the network adapter driver. He needs to make sure that the router is on as well as the modem. If he is using a laptop with wireless instead, and not a pc, then he needs to make sure that the wireless switch is turned on as well. It is sometimes located on the front, side or back of the laptop. If no wireless connection is detected then he needs to use the help on his computer to troubleshoot problems finding a wireless network.
From the book it looks like he is using an Ethernet cable connection so he will need to check those cables as well and make sure it is hooked up properly. He should also try a new Ethernet cable to make sure the first one is not defective. If this is not an issue he will need to follow the steps through Windows Help to find his