Internship Report on General Banking of Uttara Bank

Introduction : Modern banks play an important role in the economic development of a country. Commercial banks are the primary contributors to the economy of a country. Commercial banks are profit making institutions that holds the deposits of individuals and business. As banks are profit earning concerns, they collect deposit at the lowest possible cost and provide loans and advances at higher cost. The differences between two are the profit for the bank. The banks also role plays the human resources development. Banking is service oriented organization. Efficacy of customer service is related with progressive operation. According to the operational activities this report wills describe the scenarios based on the three months internship program in the Uttara Bank Ltd. Kalabagan branch.
1.1 Objectives of the Study * To Describe and understand general Banking activities of Uttara Bank Ltd. * To identify problem Related with general Banking Activities of Kalabagan Branch Ltd. * To make some Recommendation to overcome the problems.
1.2Methodology of the Study
The methodology of the report includes direct observation, oral communication with the employees of all departments of Uttara Bank Ltd Kalabagan Branch, studying files, circulars etc and as well as practical experience. This report is basically qualitative in nature. This information of this report has been collected from two sources: 1. 1. Primary Sources of Data * Face to face conservation with (3) three officers out of (15) fifteen officers. * Assigned work of those officers. 1. 2. Secondary Sources of Data * Annual report of UBL 2006 and 2007. * Materials and document of UBL, Kalabagan Branch.
1.4 Method of Data collection * Face to face conversation.
1.5 Sampling Method * Convenience Sampling
3. Introduction
General Banking is the heart of all banking business of activities. Total banking activities start with this department. General Banking is the department