Although the art of communication is sometimes perceived as an innate skill, one can learn to develop or enhance this skill. One may ask how? The answer is simple; by adapting and adjusting to the person’s behaviour in order to convey a message that is well understood, that will produce the desired results without compromising the communicator’s self-respect. 2. How to improve your self-esteem (pg 29)
To every effort amounts good results. When it comes to improving my self esteem, I will start by speaking good things about myself with utter honesty and moderation, not dwelling in my past failures, or even on my past achievements.
Envisioning who and where I want to be …show more content…
I’m therefore learning to see myself as unique and perfectly designed to be myself.
Seeking help from a good, sincere and honest friend when I’m on my lowest helps me to see that alone I cannot make it. This is what I do to improve my self-esteem. 3. What are the barriers to accurate perception? (Pg 54) A major barrier to accurate perception would occur when we make hasty conclusions on a perceived behaviour taken by first impression when we focus on the negative. This results in an individual imposing his or her behaviour without taking time to get all information about an individual.
These are barriers to accurate perception in Interpersonal communication. Attitude becomes the major determinant of behaviour.
4. How to improve listening, comprehension and responding skills?
By empathizing with others; meaning placing ourselves in that individual’s position in every …show more content…
How to improve emphatic skills (Pg76)
When someone seeks comfort in us during his or her bad days, we should empathise with the person; by being sympathetic and understanding with the person’s feelings.
When he or she confides with someone, asking how the person feels, assuring all the time that you care, helping the person to visualise his or her visions and dreams, encouraging the person to look at himself as becoming what he or she wants in life.
6. How to improve critical listening skills (Pg 83)
Critical listening involves listening carefully in order to evaluate the importance of suitability, quality and value of the information being conveyed as well as attentively capturing the word of our interest. We evaluate all given information, the conveniences, and the quality, to detain and keep the information we need. This is how we improve our listening skills. The goal of critical listening is to make a choice.
7. How to improve responding skills (Pg 85)
To improve responding skills, a communicator must have developed listening skills. Responding skills is one which is well timed, which avoids evaluative behaviour, provides valuable information, and is precise, useful but not long with unnecessary