It Project Implementation Failures
IT Project Implementation Failures
Susan Ames
HCS/483
February 16, 2012
Lee Edwards
IT Project Implementation Failures
Many steps must be taken in order to ensure successful IT implementation in health care organizations. Many health care organizations try to take short-cuts while implementing IT systems, and the result usually ends in failure. Today we will be discussing reasons for IT failure by identifying key indicators that minimize or eliminate IT project failures.
Key Indicators in Minimizing Occurrence of IT Failures
According to Wager, Lee, & Glaser (2009), one of the leading reasons for IT failure is lack of clarity in the project. Lack of clarity is usually the result of unclear leadership that leads project teams to disbelief in the project itself. If the project team is lead by strong organizational leadership, the team will usually work harder to achieve the goals set forth by the organization. Teams will not work as hard if they are unsure about how to use a new system, thus leading them to believe that the new system will most likely increase their workload. Project teams must have well defined leadership initiatives when implementing new IT systems.
According to Krigsman (2010), owner of Asuret, Inc., a consulting company dedicated to reducing technology implementation failures, states that, “Dysfunctional organizational culture, combined with poor strategic planning and decision-making can lead to technical failure and are actually expressions of poor judgment and bad executive decisions.” Wager, Lee, & Glaser (2009) states that, larger groups within an organization that view a project as “illegitimate” will rarely be successful. Providing detailed instruction about the project is one of the best ways to achieve success in IT implementation. Clear objectives and open communication are keys to launching successful IT implementations. Allowing team members and employees to ask questions will allow employees to
Susan Ames
HCS/483
February 16, 2012
Lee Edwards
IT Project Implementation Failures
Many steps must be taken in order to ensure successful IT implementation in health care organizations. Many health care organizations try to take short-cuts while implementing IT systems, and the result usually ends in failure. Today we will be discussing reasons for IT failure by identifying key indicators that minimize or eliminate IT project failures.
Key Indicators in Minimizing Occurrence of IT Failures
According to Wager, Lee, & Glaser (2009), one of the leading reasons for IT failure is lack of clarity in the project. Lack of clarity is usually the result of unclear leadership that leads project teams to disbelief in the project itself. If the project team is lead by strong organizational leadership, the team will usually work harder to achieve the goals set forth by the organization. Teams will not work as hard if they are unsure about how to use a new system, thus leading them to believe that the new system will most likely increase their workload. Project teams must have well defined leadership initiatives when implementing new IT systems.
According to Krigsman (2010), owner of Asuret, Inc., a consulting company dedicated to reducing technology implementation failures, states that, “Dysfunctional organizational culture, combined with poor strategic planning and decision-making can lead to technical failure and are actually expressions of poor judgment and bad executive decisions.” Wager, Lee, & Glaser (2009) states that, larger groups within an organization that view a project as “illegitimate” will rarely be successful. Providing detailed instruction about the project is one of the best ways to achieve success in IT implementation. Clear objectives and open communication are keys to launching successful IT implementations. Allowing team members and employees to ask questions will allow employees to
References: Harris-Salamone, K., & Kaplan, B. (2009). Health IT project success and failure: Recommendations from literature and an AMIA workshop. Journal of American Medical Informatics Association. Retrieved February 16, 2012 from Health Care Renewal website. hcrenewal.blogspot.com/2009/03/health-it-project-success-and-failure.html Krigsman, M. (2010). Dissecting a health care IT failure. Retrieved February 17, 2012 from ZDNet website. www.zdnet.com/blog/projectfailures/dissecting-a-health-care-it-failure/8932 Wager, K., Lee, F., & Glaser, J. (2009). Health care information systems: A practical approach for health care management (2nd ed.). San Francisco, CA: Jossey-Bass