Itm 5200

Part 1 Part 1: Search the internet for the term "IT outsourcing". Find at least two articles that discuss outsourcing, whether beneficial or controversial. Summarize the articles and answer the following questions in a two to three page paper: Outsourcing is the lifeblood of IT. The prevailing theory is that outsourcing saves companies money and enables them to engage a broader pool of IT skills and talent than they could in-house. http://www.itoutsourcinghq.com/ Summary: The above article talks about how IT outsourcing is the most cost-effective way for companies to hire qualified individuals for specific jobs without having to commit to the significant cost or maintaining a year round in house team. IT outsourcing is also good for companies which are in the midst of a launching campaign, product, or new merger and need a large about of technical help in a small period of time. http://www.corpcomputerservices.com/articles/outsourcing-reasons This article (above) outlines the risks and benefits of outsourcing IT functions. Among the risks are the facts that some IT functions aren’t outsourceable, control may be lost by the actual business, and employee morale may be affected. The benefits listed in this article include freeing up working capital for core business functions, saving time and money, and reducing risk. Overall, the article favors IT outsourcing, as the benefits outweigh the risks.
● What are the main types of goods and services being outsourced?
○ The two main types of goods and services being outsourced are Technology Services, which includes electronics/e-commerce and information technologies and Business Processing Outsourcing, which deal with finance and accounting, procurement and supply, customer service/contact, and human resources.
● Why are the organizations in the articles choosing to outsource?
○ Organizations especially small and medium businesses simply don’t have the budget to hire IT staff capable of managing

References: Schwalbe, K. (2010). Information Technology Project Management 6e. Boston: Course Technology, Cengage Learning. Retrieved July 26 from the World Wide Web: http://www.itoutsourcinghq.com/ Retrieved July 26 from the World Wide Web: http://www.corpcomputerservices.com/articles/outsourcing-reasons