ITM601 Project
ITM 601 Group Project
Instructions:
- The report must be submitted through the turnitin link under Assignments on Blackboard.
- Have one of the group members submit one Word file named according to the following format:
<last name_1>_<last name_2>_<last name_3>_<last name_4>.docx
- Include a cover page with each group member’s first name, last name, and section number.
- Report format: Time New Roman, 11pt, line space 1.5, and 1 inch margin.
- The report is due on Friday, Dec. 12, at 11:59pm.
Founded in 1989, Arnold Palmer Hospital (APH) is one of the largest hospitals for women and children in the U.S., with 431 beds in two facilities totaling 676,000 square feet. Located in downtown Orlando, Florida, and named after its famed golf benefactor, the hospital, with more than
2,000 employees serves an 18- county area in central Florida and is the only Level 1 trauma center for children in that region. APH provides a broad range of medical services including neonatal and pediatric intensive care, pediatric oncology and cardiology, care for high-risk pregnancies, and maternal intensive care.
APH is one of the busiest hospitals for the medical treatment of children and women in the U.S.
Since its opening more than 1.5 million children and women have passed through its doors. It is the fourth busiest labor and delivery hospital in the U.S. and the largest neonatal intensive care unit in the Southeast. And APH ranks fifth out of 5,000 hospitals nationwide in patient satisfaction.
The Issue of Assessing Quality Health Care
Quality health care is a goal all hospitals profess, but APH has actually developed comprehensive and scientific means of asking customers to judge the quality of care they receive. Participating in a national benchmark comparison against other hospitals, APH consistently scores in the top 10% in overall patient satisfaction. Executive Director Kathy Swanson states, “Hospitals in this area will be distinguished largely on the basis of their customer
Instructions:
- The report must be submitted through the turnitin link under Assignments on Blackboard.
- Have one of the group members submit one Word file named according to the following format:
<last name_1>_<last name_2>_<last name_3>_<last name_4>.docx
- Include a cover page with each group member’s first name, last name, and section number.
- Report format: Time New Roman, 11pt, line space 1.5, and 1 inch margin.
- The report is due on Friday, Dec. 12, at 11:59pm.
Founded in 1989, Arnold Palmer Hospital (APH) is one of the largest hospitals for women and children in the U.S., with 431 beds in two facilities totaling 676,000 square feet. Located in downtown Orlando, Florida, and named after its famed golf benefactor, the hospital, with more than
2,000 employees serves an 18- county area in central Florida and is the only Level 1 trauma center for children in that region. APH provides a broad range of medical services including neonatal and pediatric intensive care, pediatric oncology and cardiology, care for high-risk pregnancies, and maternal intensive care.
APH is one of the busiest hospitals for the medical treatment of children and women in the U.S.
Since its opening more than 1.5 million children and women have passed through its doors. It is the fourth busiest labor and delivery hospital in the U.S. and the largest neonatal intensive care unit in the Southeast. And APH ranks fifth out of 5,000 hospitals nationwide in patient satisfaction.
The Issue of Assessing Quality Health Care
Quality health care is a goal all hospitals profess, but APH has actually developed comprehensive and scientific means of asking customers to judge the quality of care they receive. Participating in a national benchmark comparison against other hospitals, APH consistently scores in the top 10% in overall patient satisfaction. Executive Director Kathy Swanson states, “Hospitals in this area will be distinguished largely on the basis of their customer