Jackson Memorial Hospital Case Study

Jackson Memorial Hospital is the main centerpiece of an integrated healthcare delivery system located in the heart Miami. Jackson has been providing care to the residents of Miami-Dade for almost a decade. However, Jackson has been experiencing profit loss in various areas. Therefore, a research was conducted to inquire into Jackson’s financial problem. Based on the findings, Jackson’s financial trouble is due to a lack of internal control. This internal weakness has exposed the hospital to several threats, thus created a serious impediment to remain at a competitive advantage. Meanwhile, Jackson’s close competitors, including Mount Sinai Medical Center and Baptist Health South have had great outcomes. Both competitors have been successful in the health industry and have strived to remain at a competitive advantage while Jackson struggled its way through. The research revealed that Jackson have had issues in several areas such as patient revenues, operating expenses, and several lawsuits; which all ties to their profit loss. Yet, Jackson has demonstrated internal strengths in leading, organizing, and planning.
In fact, the research has shown major improvements have already taken place at Jackson Memorial Hospital. The research reveals that Jackson Memorial Hospital has been transformed under its new CEO’s leadership, Carlos A. Migoya. Based on the research, Jackson has shown changes in areas such as patient revenue due to an increase in Medicare and Medicaid reimbursement, managed care contracts. Jackson has also improved in patients’ satisfactions, cost reductions, and new renovation. There is also evidence of new plans in progress to help Jackson fulfill its promise to the residents of Miami-Dade. Based on the research, it appears that Jackson’s credentials are on the verge of being