Preview

Jit in Service Sector

Good Essays
Open Document
Open Document
2584 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Jit in Service Sector
IIM LUCNOW MANFEST 2004
OPERA

Paper
On
JIT IN SERVICE SECTOR

By
Deepti Mishra
MBA(IB) 2004-2006
Phone no. 09868015479
Email Id. Deepti_d06@iift.ac.in

Pooja Aggarwal
MBA (IB) 2004-2006
Phone no. 09810673298
Email Id Pooja_d06@iift.ac.in

INDIAN INSTITUTE OF FOREIGN TRADE
NEW DELHI
Executive summary

JIT is one of the quality management techniques widely employed in manufacturing sector. It aims at eliminating anything that is unwanted in the organisation, thereby increasing the efficiency of the operation. It is also employed in service sector.

This paper deals with the issue of implementation of JIT in service sector. This issue is covered by adopting an indirect approach. All the benefits which are obtained using JIT are listed and then their corresponding implementation in service sector is discussed. It is observed that all the utilities of JIT like Reducing cost, Improving Quality, Improving Performance, Improving Delivery, Adding Flexibility and Increasing Innovativeness are implemented in service industry. This helps us to understand that basic philosophy remains the same, only implementation methodology is changed.

What is JIT?

JIT is a philosophy of continuous improvement in which non-value-adding activities are identified and removed for the purposes of: • Reducing cost • Improving Quality • Improving Performance • Improving Delivery • Adding Flexibility • Increasing Innovativeness

JIT is not about automation. JIT eliminates waste by providing the environment to perfect and simplify the processes. JIT is a collection of techniques used to improve operations. It can also be a new production system that is used to produce goods or services.

All the above utilities of Just in Time concept indicates that this concept is not sector specific concept. It can also be employed in service sector.

Service Sector
In order to define services, it is not
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Satisfactory Essays

    QHT1 Task 3 123114: The Innovation Concept
    • 615 Words
    • 2 Pages

    QHT1 Task 3 123114: The Innovation Concept

    Process innovation is where change is found to make productivity more cost effective. It uses the total quality management (TQM) concept and the just-in-time supply (JIT). The TMQ concept is when an organization works together to constantly make changes that will deliver higher quality products and services to consumers. The JIT supply is a concept of not keeping any unused inventory on hand. JIT saves a company a substantial amount of money. Process innovation changes are innovations…

    • 615 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Better Essays

    Supply Chain Task 1
    • 2621 Words
    • 8 Pages

    Supply Chain Task 1

    References: Ahmed, S. (2014, March 25). Just in Time (JIT) Manufacturing and Inventory Control System. Retrieved from Management Accounting: http://accounting4management.com/just_in_time.htm…

    • 2621 Words
    • 8 Pages
    Better Essays
    Read More
  • Powerful Essays

    Summary: Riordan Manufacturing
    • 3640 Words
    • 15 Pages

    Summary: Riordan Manufacturing

    With the new process transitioning to the just-in-time (JIT) method, the technology portion of the organization will need to be upgraded to a system that monitors from the point of order to the point of delivery.…

    • 3640 Words
    • 15 Pages
    Powerful Essays
    Read More
  • Good Essays

    Murphy Case Analysis.
    • 1236 Words
    • 4 Pages

    Murphy Case Analysis.

    Just-In-time manufacturing, or JIT, is a management philosophy aimed at eliminating manufacturing wastes by producing only the right amount and combination of parts at the right place at the right time. This is based on the fact that wastes result from any activity that adds cost without adding value to the product.…

    • 1236 Words
    • 4 Pages
    Good Essays
    Read More
  • Good Essays

    Case 2
    • 504 Words
    • 3 Pages

    Case 2

    With the JIT system Ballenger would be less concern about maintaining a large inventory and they would less likely to experience shrinkage. The just-in-time system will also ensure that parts are available to manufacture products and will better serve customers more effectively and efficiently.…

    • 504 Words
    • 3 Pages
    Good Essays
    Read More
  • Powerful Essays

    Jit Management
    • 2938 Words
    • 12 Pages

    Jit Management

    As mentioned above JIT main purpose is to eliminate waste and to effectively increase their profit levels. The table below shows the types of waste which Just in Time Production aims to solve and thus make the company more efficient in reducing waste and eliminate unnecessary capacity.…

    • 2938 Words
    • 12 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Needs Assessment for Quality Improvement Paper
    • 1721 Words
    • 7 Pages

    Needs Assessment for Quality Improvement Paper

    In order for any organization to survive the fierce competition in the business world, the organization must be aware of opportunities to grow and reduce costs and be supported by Total Quality Management Process. The TQM process helps the company create new products ensuring the utmost standards of quality and customer satisfaction is achieved, which is the main goal of TQM process. In addition, the TQM process also helps in improving a company 's bottom line profits by increasing operating efficiencies, eliminating waste, and creating working conditions conducive to productivity and company growth. The company 's employees work in a healthy environment, which maximizes their efficiencies and enables them to perform at their best levels. In both the short-term and long-term, the quality improvement process pushes the company from different angles to achieve strategic goal and plans.…

    • 1721 Words
    • 7 Pages
    Powerful Essays
    Read More
  • Good Essays

    Management
    • 1203 Words
    • 5 Pages

    Management

    7.The just-in-time (JIT) philosophy is the belief that cutting inventory and removing non-value-added activities in operations can eliminate waste.(Points : 2)…

    • 1203 Words
    • 5 Pages
    Good Essays
    Read More
  • Good Essays

    Barilla Spa - 8
    • 1642 Words
    • 7 Pages

    Barilla Spa - 8

    My decision is to implement the Just-in-Time Delivery system. JITD will resolve the increasing operational inefficiencies and cost penalties that have resulted from large week-to-week variations in Barilla’s distributors order patterns. In order to reduce the Bullwhip effect being experienced by Barilla, their supply chain would have to be Centralized. This solution allows Barilla to see end customer demand and eliminate costs involved with inventory, manufacturing, and transportation. JITD would allow Barilla to work directly with its distributors and create a flexible manufacturing process. By following the suggestions made in the plan of action, Barilla will succeed in influencing its distributors and Sales personnel to work together and implement the JITD program, which will produce better performance in terms of time and money but will also promote trust and good relations among all the associates in the supply chain.…

    • 1642 Words
    • 7 Pages
    Good Essays
    Read More
  • Better Essays

    Product Costing System
    • 1565 Words
    • 7 Pages

    Product Costing System

    Wilson, J. (2010, 05 18). Real-Life Examples of Successful JIT Systems. (M. McDonough, Editor) Retrieved 01 19, 2013, from Bright Hub PM: http://www.brighthubpm.com/methods-strategies/71540-real-life-examples-of-successful-jit-systems/…

    • 1565 Words
    • 7 Pages
    Better Essays
    Read More
  • Good Essays

    Case Barilla Spa (a)
    • 1345 Words
    • 6 Pages

    Case Barilla Spa (a)

    The JITD program is beneficial both of Manufacturer and Distributors. The expected benefits of JITD for manufacturers are;…

    • 1345 Words
    • 6 Pages
    Good Essays
    Read More
  • Powerful Essays

    Barilla Spa Case Analysis
    • 4741 Words
    • 19 Pages

    Barilla Spa Case Analysis

    Barilla SpA, an Italian pasta manufacturer is experiencing problems in manufacturing and distribution systems caused by fluctuations in demand. To eliminate these difficulties Giorgio Maggiali, the Chief of Barilla’s Logistics Department, has been trying to implement the Just-In-Time-Distribution, further referred as JITD, system proposed by his predecessor Brando Vitali. JITD can be called a remake of popular “Just-In-Time” manufacturing concept. Although Maggiali has been trying to convince his consumers that the JITD would definitely work, he has not made much progress. The program was met with significant resistance by the distributors and Barilla’s own Sales and Marketing organizations. Now Maggiali is looking for possible solutions of the problem.…

    • 4741 Words
    • 19 Pages
    Powerful Essays
    Read More
  • Better Essays

    Barilla Spa - Case Study
    • 1347 Words
    • 6 Pages

    Barilla Spa - Case Study

    The benefits of JITD addressed most of the issues troubling Barilla. JITD is a concept closely related to Toyota’s Production System. This strategy strives to improve a business’s return on…

    • 1347 Words
    • 6 Pages
    Better Essays
    Read More
  • Powerful Essays

    Barilla Spa
    • 2008 Words
    • 9 Pages

    Barilla Spa

    Barilla SpA, an Italian pasta manufacturer is experiencing problems in manufacturing and distribution systems caused by fluctuations in demand. To eliminate these difficulties, Giorgio Maggiali, the Chief of Barilla’s Logistics Department, has been trying to implement the Just-In-Time-Distribution, further referred as JITD, system proposed by his predecessor Brando Vitali. JITD can be called a remake of popular “Just-In-Time” manufacturing concept. Although Maggiali has been trying to convince his consumers that the JITD would definitely work, he has not made much progress. The program was met with significant resistance by the distributors and Barilla’s own Sales and Marketing organizations. The short term objective of Maggiali is to be able to overcome the resistance and implement the JITD solution while the long term orientation is to increase the profitability of the corporation. Maggiali is looking for possible solutions of the problem.…

    • 2008 Words
    • 9 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    THEORY MATRIX
    • 644 Words
    • 2 Pages

    THEORY MATRIX

    TheoristMajor Concepts Process of Theory ProposedProcess-Driven Quality Requirements Customer-Driven Quality Requirements Company Example That Has Applied This TheoryDemingProblems in a process are not rooted in motivation or commitment of the workforce, but is due to flaws in the design of the system.PDCA cycle (plan, do, check, act). 14 points to transform management practices.Many of his 14 points are process-driven, such as breaking down barriers between departments will lead to a reduction of waste, errors, and delay. His idea on constantly improving the system of production and service is customer-driven because it focuses on providing the best possible products to customers.ToyotaJuranFocuses on parts of the organization, not whole. He also defined quality as fitness for use, and developed concept of cost of quality. Three basic steps to progress Ten steps to quality improvement The Juran Trilogy Jurans Pareto PrincipleJuran was an engineer and he firmly believed that quality does not happen accidentally, therefore all of his theories are process driven organizations need to determine who its customers are and plan for quality through every step of the process.Quality planning is the first stage of his trilogy and is basically aligning an organizations products and processes with customers needs.Bausch LombIshikawaHe focused on user friendly quality control and emphasized the internal customer.Cause and effect diagram (fishbone diagram) Quality circlesHe emphasized on the internal customer, meaning that during each step in the creation of a product or service, the department will need to treat the next department as a customer, so that quality is controlled at every step. This is how Isikawas method is process-driven because every process is tightly connected to the next.His quality requirement is customer-driven because he pushed for the concept of company wide quality control that called for continued customer service. He believe that management…

    • 644 Words
    • 2 Pages
    Satisfactory Essays
    Read More

Related Topics