Job Shadow

Job Shadow For my job shadow experience, I decided to interview Marc Sleeckx. Marc is the Inn Keeper at the Hide Away Country Inn which is located in Bucyrus, Ohio. The Inn Keeper is pretty much what you would call the General Manager of a Hotel since this place is an Inn and only has twelve rooms they call it a Inn Keeper because it sounds a lot more personal. The service that the Hide Away Country Inn provides a consumer with is very similar to a Bed and Breakfast. They have twelve different themed rooms, and they always serve breakfast. What makes them different from the Bed and Breakfast is because there are a few more rooms and the fact that during the weekends, they also do dinner. If during the weekdays there are enough people to actually benefit off of serving dinner, then they will do so. The Hide Away also as a spa and have massage therapist come and do spa treatments if someone books them with enough time in advance. They also do weddings, birthday and graduation parties. They can do pretty much anything that a major hotel can do, it is just more intimate. As the General Manager, Marc’s job duties are just as important as the owners, they are just behind the scenes. He is in charge of running the Inn. He makes all of the orders necessary for the Inn to be run correctly. Marc tries to stay out of the way as much as possible, but when it comes to unsatisfied customers, he is the one that tries to resolve the situation and make it better. When someone comes to take a tour of the property to see if they may want to host a special occasion, he is the person who will take them around and try and see if the Inn can meet their needs. Marc will go to different conferences to promote the Hide Away Country Inn and learn new tricks to increase customers. He just doesn’t do the business side of things, since it only has 6 employees he also has to clean rooms, cook breakfast or dinner and even does the front desk. With such a small establishment, he has a lot