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Kfc Marketing Plan

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Kfc Marketing Plan
1.0 Executive summary The accurate reading of consumers preferences of KFC revealed that healthy eating, animal welfare and ethics are three of the most consumer’ desires KFC are facing today. The issue of animal welfare has intrigued KFC as the People for Treatment of Animals (PETA) in 2008 claimed KFC suppliers exercised unethical treatment for the chickens in their farms. This group believed that KFC suppliers should improve the living conditions of the chicken and address ethical issues in raising them in the farm are needed (KFC Menu, 2010). In other areas, health reforms are being pushed by health organizations to encourage healthy living that advised people to avoid fats and to eat only healthy foods. As these issues are closely linked to the operations that would eventually affect profitability of the KFC, a change of marketing plan that definesits corporate responsibility to its stakeholders is needed. Corporate social responsibility (CSR) has been defined as “the concept that an organization has obligations not just to conduct its business and adhere to legal guidelines, but also to look out for the welfare of “……. the community, and society at large” (ecomii, N. d.). CSR is also viewed as a PR device to gain good favor from customers, and in some point refers to corporate ethics and good governance. As such, a new marketing plan is designed in order to improve the image of the KFC and increase its profitability. This will address the ethical problems in use of caged chicken and a change of direction that illustrates KFC markets and the strategies it is going to use to continue to attract customers and to create a solid revenue system for the company. In effect, this marketing plan is a strategy that determines exactly what the market wants – and coming up with a plan that will satisfy its wants.
Organizational structure Kentucky Fried Chicken (KFC) is well known restaurant chains when it comes to chicken. The company’s headquarters are



References: Chuan Li (2010), What are emerging markets? The University of Iowa Center for International Finance and Development, viewed 09 January 2011 ecomii, nd Granter, B. (2004), Sales of RSCPA Freedom Food Chicken vs. ‘standard’ chicken, viewed 09 January 2011 Hoovers (n.d.) KFC company description, viewed 09 January 2011 KFC 2009 Annual Report, viewed 09 January 2011 KFC Menu (2010) Kentucky Fried Chicken (n.d.), viewed 09 January 2011 Organic Farming Research Foundation (2008), About Organic, viewed 09 January 2011 Schreiner, Bruce (2010), Yum! CEO: No ‘quick fix’ at KFC in US, AP Business, Signon San Diego, viewed 09 January 2011 “What are emerging markets?” (n.d.) The University of Iowa Center for International Finance and Development, viewed 09 January 2011 “What is Organic Chicken? “(2010),Buzzle.com. viewed 09 January 2011

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